• Oversee all the office activities, such as preparing internal reports, administrating payroll processing operations, resolving staff issues, and maintaining internal records to streamline business operations.• Coordinate with new and repeat residential clients and key stakeholders while responding to corporate emails and phone calls and communicating information to relevant authorities.• Designed an efficient, safe office filing system that enhanced the business's ability to store and retrieve important documents.• Accelerated payroll processing and reimbursement by updating staff records with optimal accuracy using QuickBooks.• Achieved optimal business staffing needs by recruiting quality, competent professionals for multiple positions.

Meger with Nicolet National Bank in September 2021.• Collaborated with lenders in organizing applicants’ interviews to identify clients’ financial needs and suggested appropriate products to generate business income and increase clients’ satisfaction.• Reduced financial risks by assessing clients’ applications and performing background checks as per business policies.• Managed a mortgage pipeline of 30-50 loans within a month while evaluating potential loan applicants’ creditworthiness and eligibility for residential loans.• Partnered with the underwriting department to gather and review loan applications for final approval and prepare files for final clear-to-close loan applications that generated $3.5-$4M in monthly revenue.

• Administered all the aspects of the procurement department, such as placing purchase orders to relevant vendors, receiving required inventory, and issuing payments to related parties to streamline business operations.• Delivered administrative support to the leadership team, coordinating high-profile meetings via virtual/in-person sessions.• Demonstrated excellent time management skills by performing calendar management, vacation planning, and travel arrangements for executive management.• Planned and organized multiple corporate events for all employees and contractors within the allocated budget and timeline.

Merger with Lundin Mining in July 2013• Directed overall office management functions, such as creating business policies, scheduling appointments, monitoring office inventory, and tracking business productivity to meet desired productivity targets.• Crafted business reports and interactive presentations using Microsoft Office software for senior management.• Scheduled appointments for senior managers and prepared meeting materials, collected meeting minutes, and disseminated information about updated policies.

• Streamlined and simplified entire procurement functions by inputting important data and updating internal systems via SAP.• Encouraged cross-team communication by working with vendors while ensuring the timely delivery of products to customers.

• Supervised all the loan underwriting functions, such as accepting, reviewing, modifying, and rejecting loan applications and required documents to reduce overall financial risks and meet clients’ financial needs.• Interacted with residential lenders over the telephone and email to address customer queries and process transactions.• Gathered, collated, examined, and verified customer data from tax returns, credit reports, bank statements, and other documents to determine the creditworthiness of clients.

• Accepted loan applications and ensured the completeness of supporting documents for approvals while engaging with residential lenders to promote enduring relationships for a timely loan closing.• Evaluated financial strength of clients and businesses by analyzing financial statements and related credit documents.• Minimized the chances of loan rejection by satisfying all the loan requirements and instructing lenders about business policies.