I am a confident and a highly motivated professional with a background in business development. The role of the FDM is to coach, develop and support Franchisees as they launch and then develop their Franchise business going forward with the key focus being growth and increased profitability.

Franchise Liaison Manager at Northwood, a lettings and estate agency franchise specialising in Guaranteed Rent with over 80 offices across the UK.I have the greatest opportunity in being able to collect candid feedback on what is working and what is not working within the franchisee's business. This enables me to put effective operational support where required having this important line of communication.I am responsible for supporting all offices nationally with the key focus being to grow the business and move towards increased profitability in order for the offices to be operating at their optimal level.

I provide support and assist with the business development of Northwood letting and estate agency businesses. Also advice and guidance on the feasibility and set up of new Northwood letting and estate agency businesses including financing, premises location and negotiations, and business launch.

Legal support, complaints officer, compliance support, revenue management for GB, contract/process training, management reports.

Tenant application review, credit check, prepare tenancy agreements, prepare inventories, viewings, preparation of court papers, chase arrears, maintenance.

Deal with brokers, assess all claims, process claims, issue renewals, provide cover notes.

Responsible for assisting buyers in the Procurement of equipment for global companies.