Sally Leonard Email and Phone Number

Web Content Manager:• Create/update products and contents on Walmart & Etsy• Manage product listings, including descriptions, pricing, and images• Create or oversee the creation of engaging content, product descriptions, and promotional materials• Implement and monitor SEO best practices, including keyword integration and meta tags• Conduct market research to stay informed about industry trends and competitor strategies• Track and analyze sales performance and website metricsWeb Image Editor:• Edit and retouch images to enhance quality, including color correction, cropping, and removing imperfections• Ensure images are correctly integrated into web pages, aligning with content and design requirements• Maintain consistency in style and formatting across various website elements• Conduct quality checks to ensure images meet technical and aesthetic standards before they go live• Organize and maintain a library of image files, ensuring proper naming conventions and file storage• Troubleshoot and resolve issues related to image display or quality on the website

eCommerce: • Create/update products and contents on the website using CMS (Kalio, SAGE, ESP & Volusion) for main company website and the distributor website, Image Award Ribbons • Support execution of all eCommerce site related activities. Including, but not limited to the set-up of product pages, audit product data, monthly promotions, site navigation/categorization, site landing pages & article pages. • Effectively prioritized and organized workloads in a dynamic environment to meet daily and weekly scheduled deadlines • Assist with analysis of product performance reports and e-commerce best practices to arrive at recommendations on how to improve sales • Work collaboratively across teams to achieve target goals and objectivesEmail Marketing: • Successfully manage all email blasts from start to finish using Constant Contact • Update monthly email stats on Excel using Constant Contact and Google Analytics • Planned, tested, and evaluated all email marketing campaigns of more than sixty-five thousand contacts • Conducted a/b tests to continuously optimize program

• Create web pages, email blasts, and forms publicizing events and webinars• Update external and internal website daily using Dreamweaver, Javascript, MySource Matrix, and Typo3• Handle an average of forty-five web requests a week• Was tasked with creating user accounts for staff and customers• Created a basic instruction manual on MySource Matrix for staff members• Worked with Dept. manager on improving website SEO• Worked diligently with QA to finished web pages including the validation of web forms, links and proofreading content

• Added content to new website using Ektron’s CMS400.net• Work with developers to assess any technical challenges in displaying the content• Verified facts, dates and statistics, using standard reference sources• Provides suggestions toward improvement of content management and copy-specific processes and procedures

• Handled customer service calls within a busy call center environmental • Actively worked with Call Center Management to document scripting and ultimately reduce call times and call queue volume• Counsel families on loans and payment options• Determine charges for services requested, collect payments, and/or arrange for billing• Use Javascript to work on the Lotus Notes database request• Perform updates on internal web pages • Trained three to five new employees each year