Associate Director/Program Manager, Global Lease Transactions And Standards
I was retained as program manager for leasing and transactions following the IBM spin off, leveraging my vast knowledge and experience to perform a pivotal role in guiding the seamless transition of IBM processes and procedures to Kyndryl business operations. In April 2023, I advanced to associate director, leading a global team of 23 transaction and lease administration professionals responsible for a portfolio of 540+ leased properties (offices and data centers) spanning ~60 countries. Prior to my departure, brought about by a corporate downsizing, I made several contributions to establishing and managing uniform processes for lease renewals, reconfigurations, relocations, and invoicing/payments that were globally consistent and focused on reducing occupancy costs and optimizing space utilization. Business Impact❖ Resolved backlog of 281 lease expirations by year two❖ Achieved $100M in rent reduction❖ Contributed to satisfactory audit six months after spinoff❖ Streamlined and centralized transaction approval process for data centers and offices❖ Ensured inclusion of essential lease clauses pertaining to lease negotiations❖ Accelerated process for leasing on-demand space and launched on-demand program across nine countries❖ Participated in RFP process to deliver CEO mandate to consolidate suppliers❖ Maximized efficiency management of data center transformation project by recommending use of kanban board