Equine vets. Reception and admin duties, plus Complaints Champion for the organisation.

Owner of two highly successful Pitman Training franchises (Canterbury and Maidstone), providing quality training solutions both B2C and B2B. Designed a comprehensive CRM system and multiple 'best practise' procedures which assisted the centres in being consistently ranked within the very top performing centres nationwide.

Branded and own-label alcohol, toiletries & food gifting. Management of 25 people across Operations/Logistics, Product Development, QA/QC and Graphic Design departments, following the life-cycle of the product from concept through to delivery to blue chip customers (grocers and high street retailers).Responsible also for customer service/complaint handling, facilities management, H&S & personnel.

Equestrian Wholesaler & owner of Mark Todd & Jumpers Horseline brands. Responsible for 50+ staff including the nationwide sales team, customer service / call centre, buying, product development, warehouse, finance & marketing teams. Oversaw trade show and extensive trade list annually.Also responsible for personnel and H&S.

Vehicle and asset security systems and registration. Manager of 24x7 call centre and security data services working closely with emergency services, car dealerships and the public.

Recruitment agency specialising in the health care sector. Launched and headed up the permanent division.

Credit reporting agency. Managed telesales team booking B2B sales appointments nationwide.