Advanced Recruiters is a highly specialized firm working with Medical Doctors in Clinical Development, Clinical Research, and Medical Affairs in the Pharmaceutical industry.

Client HR Manager II / Sr. HR Manager• Consultant with Key leads forging relations via Talent Review, Workforce Plans, & Org. design • Talent Recruiter; harmonized & filled 25+ roles, reduced post to fill timing 15%• Learning & Development Champion; Designed new hire Onboarding & EE development curriculums* Built & executed University recruiting plan increasing suitable applicants 25%• Created & deployed phased Retirement program retaining experience, easing transition & less brain drain

-> Leader of Global P&G end to end Complaint Handling Transformation following FDA 483 * Developed new team, created processes, and acquired cutting edge technology/Salesforce-> Created Compliance University -robust training curriculum for Employee development * Developed & delivered highly rated trainings reaching 60k global P&G employees * Enlisted Key leaders as sponsors & curriculum owners for 40+ competencies

• Sr. HR Lead for P&G/Iams 220 member R&D team ($1.6 B business) • Provided leadership & direction to organize effectively, build capability, and enable business results (Sales p/EE increased 6% annually)• Talent Mgmt: Hired 100+ and orchestrated onboarding, development, and organizational design• Lead integration of private business (Iams) to public (Procter & Gamble) transitioning all HR systems, policies, positions, compensation, and employee processes• Keen communicator; lead employee & leadership meetings and round tables• Executed employee engagement programs and sensing to keep turnover <5%

• Built Customer Service from team of 4 (1990) to 40 "Pet Professionals" & Technical Veterinarians • Managed >300,000 contacts annually; achieved top service levels w/reduced cost p/contact yearly• Established the Service Center as the "gold standard" of the industry achieving benchmark metrics of response time, answer rate >95%, with >70% retention rate of complainants • Created Career Development Program enabling CS Team to advance to next level, many beyond• Continually assessed state of the art technology and transitioned to new software twice & implemented telecommuting in l994 which was revolutionary at the time (85% of the team works remotely to this day)

• Cross trained & Certified for In-flight and ground operations for People Express Airlines• Manager of Reservations Call Center for People Express; enhanced reservation services with new tools and improved training• Station Manager for People Express in NC - Managed all ground operations for 5+ flights a day - Targeted on time departures & top service for 500 passengers daily - Coordinated catering, fueling, baggage handling; total service of customers, crew, and aircraft • People Express was acquired by Continental Airlines in l988 and closed the station when in direct competition with Eastern Airlines.