Sally Roberts is a Client Success Manager, UK and EMEA at Netdocuments. She possess expertise in knowledge management, intranet, information management, content management, enterprise search and 25 more skills. Colleagues describe her as "I have had the pleasure of working with Sally over the course of the last 2 years at Thomson Reuters and I value her collaborative approach. Sally has a wealth of experience in the legal market and has a real talent for understanding client needs quickly and responding with thoughtful, specific, targeted recommendations to enable success. She has the ability to make complex solutions seem easy and I have learned a lot from her presence with customers, and from the time she has spent with me ensuring I'm up to speed. Sally has a pragmatic style which is welcome in an industry where there can be many egos! " and "Sally is a brilliant customer success manager! She’s not only knowledgable about the products but works hard to understand our goals as a business, our needs and use cases and worked to help us get the best out of the product. Sally would showcase new features or provide training to our practice group teams to help drive adoption, support high level requirements and solution design for complex projects and help us navigate any issues. Whatever she didn’t know she would find out and always delivered on her promises. We developed more than a supplier / client relationship and I viewed her as a trusted partner. "