Sally Shrestha Email and Phone Number

 Experienced agency manager in life insurance with responsibilities including recruiting, training, and mentoring teams to achieve sales targets and enhance client satisfaction. Skilled in client acquisition through effective interpersonal communication and strategic relationship building. Additionally, I serve as an insurance adviser, providing expert guidance on insurance products and strategies to clients. Strong motivation and resilience in effectively managing client rejection.

 Manages 10-15 people under my department. Conducts early morning training to all the staff for introducing the new product in the store. Updates all staff attendance and overtime through biometric times attendance system for payroll purposes and submits every 15th of the month to HR department and transfer to finance department. Handles all HR-related activities like passport request, salary certificate and transfer, visa and staff vacations. Prepares accounting and management reports like physical verification, cash float, till float, petty cash, cashier short and excess, cheque deposit details, cash advanced details, trolley count, stationery and pantry consumption and manpower report. Handles overall cash management and control and prepares banking cash, cheque deposit, and foreign currency at daily basis. Issues cash float and extracts all cashier for daily operation in the ORPOS cash counter. Schedules the Cashiers Rota. Handles internal showroom petty cash and controls all the expenses. Handles corporate customers and customer service management. Analyzes mystery shoppers report and implements the recommendations. Analyzes cashier's appraisals, reviews and feedbacks. Coordinates with IT Department for POS and system-related issues

 Act as the point of contact among executives, employees, clients and other external partners. Maintain polite and professional communication via phone, email and mail. Protect company rights by maintaining confidentiality of personal and other information. Manage information flow in a timely and accurate manner. Take minutes during meeting, drafts emails and memos. Manage executive calendars, errands and set up meetings. Coordinates and oversees day to day management of the office to include maintenance and cleanliness.  Making travel arrangements, such as booking flights, Hotels and restaurant reservations. Handling Petty cash/ Financial statement. Directed clerical task including documentation, filing and faxing. Organize and maintain the office filing system Supporting HR Supervisor for daily record of Staff attendance and ensures that all staff leave applications are accurate Supervising and checking the activities of Cahiers to promote efficiency, discipline and productivity. Ensure that each customer receives outstanding service by providing friendly environment Operating cash machine, scanning items, settling bills for master card and Visa cards Handling and computing daily cash sales Ability to extend hours on weekend or holidays as needed Maintain cleanliness of my designated area at all times