Brings a strategic point of view, disciplined planning capability, and pragmatic solutions implementation. Aligns best-practice people initiatives with business objectives and goals. Emotionally intelligent and navigates fast paced and complicated organisations quickly to build relationships with clients. Supports and advises customers to enable achievement of great results and maintains focus on performance excellence while acting with integrity. Carries enthusiasm for awesome customer-service everywhere, every day, and supports teams to deliver by removing barriers and enabling optimal work experiences.Implementer of organisational/system change, breaks issues down into bite-sized chunks, and is a disciplined planner. Turns data into information as a tool for communication, and to challenge hypotheses; recognised for the way data is used to influence opinions, and drive system and process change. Ensures policies, procedures and systems are compliant against industrial instruments, awards and contracts. Design and deployment of bespoke and sustainable systems a specialty; achieved significant cost and time savings via best-practice leave management methodology, deployed across a 10,000 strong workforce.A trusted coach and advisor, an engaging presenter, enjoys leading teams and supporting people to grow and develop while delivering exceptional internal/external customer experiences. Role-model values-based behaviours and provides a safe and inclusive workplace for all.