- Spearheaded marketing materials for product launches, special events, sales meetings, trade show exhibits, PR tasks, trade shows, and sales training- Managed samples and shipments for various trade shows (NRA, NACS, Coffee Fest, ALSD, etc.)- Implemented audience segmentation strategies for a 10.1% engagement improvement- Created Constant Contact best practices for campaigns and landing pages- Tracked email KPIs and provided optimization recommendations- Project relations as a liaison with marketing and sales teams which lead to improved communication and efficiency - Strategically planned email market strategy from implementation to reporting

- Created and implemented targeted weekly email campaigns for architectural firms and fabricators in the Midwest region, resulting in a 20% increase in engagement and a 15% growth in leads- Facilitated effective communication between sales leads and the appropriate sales representatives on a national and international level, ensuring timely follow-up and improved customer satisfaction- Managed website content updates to showcase new materials in the warehouse, resulting in a 30% increase in website traffic and improved customer engagement- Planned and executed meetings, conferences, and tradeshows, coordinating logistics, securing vendor partnerships, and delivering seamless experiences for attendees- Distributed sales and marketing materials to outside sales representatives on a weekly basis upon request, ensuring timely availability and support for sales effort

- Spearheaded successful social media campaigns on Facebook, Twitter, and Instagram, resulting in a 25% increase in followers and a 40% boost in engagement- Created engaging written, graphic, and video content for OHANA-hosted events, increasing event attendance by 15% and generating buzz among the target audience- Developed innovative ideas and concepts to attract more Asian American students on campus, resulting in a 10% increase in student engagement and involvement-Assisted in managing social media presence, large-scale projects, events, and community interactions, ensuring consistent brand messaging and high-quality content delivery

-Delivered exceptional customer service, fostering strong client relationships and cultivating a loyal customer base-Demonstrated excellent interpersonal skills by effectively engaging with business owners and HR managers to identify and recommend optimal voluntary benefits tailored to their specific organizational needs-Acquired expertise in cold calling and direct marketing techniques, contributing to the expansion of the customer base-Supported employee education efforts by providing comprehensive information on Aflac products and services

-Responded to telephone inquiries by providing quality service to customers and associates-Pioneered new accounts and maintained a strong, growing customer base.-Interacted with approximately 50 customers daily, building strong customer base through providing personalized product guidance, resolving issues, following up on purchases, and opening new accounts

Effectively addressed customer inquiries and concerns via phone calls and emails, providing prompt and accurate information regarding insurance policiesUtilized All State systems to efficiently organize customer profiles and handle payment transactions, ensuring a streamlined and seamless customer experienceProactively introduced clients to new insurance products, leveraging persuasive communication skills to drive sales and expand product awarenessInteracted with an average of 50 customers daily, leveraging personalized product guidance to establish and nurture strong customer relationships. Resolved issues promptly, followed up on purchases, and facilitated the opening of new accounts