Participated in the development and implementation of the entire registration processIdentified and investigated non-academic related issues and needs that can promote or hinder students’ advancement Provided YUELI program advising using different methods of communication to identify student goals, inform the students about the academic and non-academic opportunities available for themActed as a liaison between internal staff including program and academic coordinators and other on campus departments including the Admission office, Registrar office, Student Financial Services, and other facultiesMaintained continuous face to face, telephone and/or online communication with external partners including agents, Canadian Bureau for International Education (CBIE) and the various cultural bureaus to explore new areas of collaboration on the levels of enrollment and registrationWorked collaboratively with the academic coordinator and the office of admissions to design and facilitate workshops to students informing them on different academic pathways from YUELI to York University’s undergraduate programs

Frontline Service Representative for the Regiatrar's office, Admissions and Financial Services Provided policy and procedural information regarding various sources of financial assistance available to students such as student loans (e.g. OSAP), government bursary programs, various institutional bursaries and scholarships, etc.Explained policies and procedures related to all aspects of the enrollment cycle, including enrollment/de-enrollment processes, graduatioj, changing major/faculty, payment deadlines, enrollment blocks, etc.

Part-Time Evening

Taught EFL for adults starting at the age of 14+Taught for four years a three-month- Basic Business Skills Acquisition Program (BBSA)-210 hours each course for fresh University graduatesParticipated in a major project of adapting the American business English curriculum to provide students with the academic English needed to match the performance of the Egyptian market

Taught English as a Second/Foreign Language to elementary, intermediate and advanced adult students at the age of 15+

Wrote weekly stories and news in the Community Section in the American tabloid magazine, Middle East Times. Wrote over 60 stories in one year.