Sally Blake Fcii Email & Phone Number

England, United Kingdom

Zurich, Zurich, CH

Leading our UK business to set and deliver diversity targets through sustainable inclusive practices and behavioursKey Responsibilities:- Engaging with internal subject matter experts and external organisations to identify high-impact opportunities to improve diversity.- Shifting the dialogue around DEIB from an HR topic to a strategic business challenge.

Zurich, Zurich, CH

Part time four month secondment to support Group Sustainability across a number of key initiatives, including a global knowledge hub and strategy design templates for local leadership teams.

Zurich, Zurich, CH

Key Responsibilities:- Engaging with suppliers, industry specialists and cross industry research groups to build a strong awareness of trends and innovations, both from within the insurance industry and the wider customer-experience market. - Evolving the use of internal and supplier MI to drive industry-leading customer insights and an enhanced customer.

Zurich, Zurich, CH

Key Responsibilities:- Managing a team of four, responsible for maintaining and evolving solutions post-delivery to facilitate a secure and stable working environment for one third of claims staff.- Leading automation and cognitive projects.- Assessing applications and software, along with market and customer research to anticipate potential developments.

Zurich, Zurich, CH

Key Responsibilities:- Managing the Accidental Damage team on a day to day basis, including capacity management and operational planning. - Reviewing technical referrals and providing feedback and coaching to handlers.- Coordinating and facilitating training for the department, including liaising with suppliers and experts to provide bespoke courses.Key.

Zurich, Zurich, CH

Key Responsibilities: - Providing new business quotations and renewal terms for Directors & Officers and Professional Indemnity insurance. - Building relationships with brokers through face to face, telephone and written communications.- Identifying opportunities and threats within the market.Key Achievements:- Awarded Intermediate Directors & Officers.

Zurich, Zurich, CH

Key Responsibilities:- Working alongside the marketing, sales and service, actuarial and underwriting functions to manage Zurich's Personal Lines products. - Identifying trends in customer behaviours and growth opportunities.- Delivering initiatives to improve the customer experience.Key Achievements:- Delivered a saving of around £2500.00 a year, plus an.

Zurich, Zurich, CH

Key Responsibilities: - Managing a core portfolio of Accident & Health claims whilst developing a knowledge of Liability and Motor claims.- Shadowing team leaders to acquire a practical awareness of operational planning and workflow management. - Developing a working knowledge of key metrics pertinent to claims.Key Achievements:- Resolved a workflow.

Zurich, Zurich, CH

Key Responsibilities: - Analysing large data sets to identify trends in claims performance.- Liaising with internal stakeholders and representatives from a panel of legal firms to plan future strategies for litigation.- Developing initiatives to deliver cost savings through fraud prevention.Key Achievements:- Developed a counter-fraud initiative that.

Winchester, Hampshire, GB

Key Responsibilities: - Handling claims from receipt through to payment.- Assisting customers through telephone and written correspondence.- Following complaints procedures to achieve successful conflict resolution.

Key Responsibilities: - Customer service- Shift leadership- Till work- Stock rotation- Marketing- Food safety- COSHH and HASAW- Staff training

Key Responsibilities:- Floor and bar work- Customer service- COSHH

Wood Dale, IL, US

Key Responsibilities:- Party host- Customer service- Basic maintenance

Master Of Business Administration - Mba, Business

Msc, Forensic Archaeological Science

Bsc Hons, Archaeology

Education record