Responsibility for the creation and implementation of the business strategies for each of the following areas:• Music For Adults• Music Making and Learning for people over 50• Music in the Workplace• Large Scale Singing • Non Commercial Hires of Sage Gateshead venues• Concourse ProgrammingSee Sage Gateshead's website for detail of each of these programmes. www.sagegateshead.comAlso part of the Senior Management Team of the Learning & Participation… Show more Responsibility for the creation and implementation of the business strategies for each of the following areas:• Music For Adults• Music Making and Learning for people over 50• Music in the Workplace• Large Scale Singing • Non Commercial Hires of Sage Gateshead venues• Concourse ProgrammingSee Sage Gateshead's website for detail of each of these programmes. www.sagegateshead.comAlso part of the Senior Management Team of the Learning & Participation department, contributing to the artistic and operational planning of the organisation via Artistic Planning meetings and other, operational meetings. Show less

Working with the Director of Learning and Participation, and other staff as relevant, to create and deliver a strategic plan to:• maximise the earning capacity and room usage of the Music Education Centre [MEC] and • increase the volume of L&P associated hires of other spaces in the building• work to income targets as agreed and working with the Learning and Participation Department to maximise usage potential in line with the strategic plan.

Responsible for the planning and management of the day to day running of the Music Education Centre (MEC) ensuring that the environment was one of vibrancy and welcome and providing outstanding customer service to all users of the space.

Working as part of a team of 8 House Managers:• Managing the Centre's venues - Concert Hall (approx 2,000 capacity), Theatre (approx 1,400 capacity), 3 cinemas and 2 galleries - both during performances and non-performance times. • Providing a welcoming and safe environment for visitors • Assuming the responsibilities of licensee whilst on duty.• Managing a team of approx 250 full, part time and casual front of house staff.Representing the House Management team at… Show more Working as part of a team of 8 House Managers:• Managing the Centre's venues - Concert Hall (approx 2,000 capacity), Theatre (approx 1,400 capacity), 3 cinemas and 2 galleries - both during performances and non-performance times. • Providing a welcoming and safe environment for visitors • Assuming the responsibilities of licensee whilst on duty.• Managing a team of approx 250 full, part time and casual front of house staff.Representing the House Management team at internal meetings including daily and weekly planning meetings and the Education team meetings. Show less

Responsibilities included:• Management and overseeing of all Front of House and Box Offices systems in relation to the theatres operation.• Management and co-ordination of all Front of house and Box Office staff.• Ensuring the quality of customer experience within the Centre.• Co-ordination of all events programmed by BAC or visiting companies and artists.• Ensuring all spaces set up appropriately and left clear at the end of events.• Ensuring safety and cleanliness… Show more Responsibilities included:• Management and overseeing of all Front of House and Box Offices systems in relation to the theatres operation.• Management and co-ordination of all Front of house and Box Office staff.• Ensuring the quality of customer experience within the Centre.• Co-ordination of all events programmed by BAC or visiting companies and artists.• Ensuring all spaces set up appropriately and left clear at the end of events.• Ensuring safety and cleanliness of all spaces. • Management and co-ordination of rehearsal space hires. Show less