Sally Chatelaine Email & Phone Number

• Set the strategy for training on new product releases, ongoing education, and onboarding programs.
• Lead a team of training and communications professionals who support core changes in the business.
• Train my team and department on best practices such as learning design, authoring software, writing and editing,
• Spearhead the design and launch of the onboarding programs for core roles.
• Strategically partner with business channels to develop training programs to support new product launches, product release, and special projects.
• Develop, communicate, and market courses for the business, conveying both subtle and complex messages clearly, as appropriate for the topic and audience.

• Led the learning solutions development for SAP and other internal infrastructure.
• Collaborated with SMEs and my team to design the framework for courses designed for specific roles and their use of SAP.
• Designed, developed, and deployed training to introduce new collaboration software.
• Designed, developed, and deployed new eLearning courses in Articulate 360 (primarily Storyline but also Rise) to provide more learner engagement and provide simulations of SAP in a safe environment.
• Created Vyond videos to provide SAP overviews for each value stream so that we could show the roles in action as well as workflows with animations.
• Redesigned the vILT recaps using Camtasia and Rise so that learners could return to the exact section they needed and we could share specific sections in other communications, which expanded their reach.Redesigned the.

Shakopee, Minnesota

• Responsible for designing and developing the learning strategy for sales, partner, product, and colleague training to align with corporate strategic goals.
• Plan and develop blended training programs.
• Design and build solutions using a variety of learning methods including interactive lessons and simulations, micro-learning, video lessons, webinars, and instructor-led courses. I use software such as the Articulate.
• Manage and deliver training programs from planning to deployment and follow through by tracking results.
• Manage, advise, and troubleshoot multiple LMS platforms within the company.
• Shoot, edit, and produce videos of our solutions, colleagues, and partners for both internal and customer sites.

Remote

Worked with the faculty of various universities to develop online law school courses and with BarBri staff to develop new interactive, online bar review curriculum. Managed timelines and deliverables to ensure timely deployment on the LMS used by the school, e.g., Brightspace by D2L, Blackboard, and Matrix.

Eagan, MN

Used deep knowledge of industry and products to design, write, and develop relevant, engaging e-Learning courses for both internal and customer audiences in the legal profession. Strategically partnered with business channels and market segments to develop training programs to support new product launches, product marketing campaigns, and special projects.

Lakeville, MN

Ran all aspects of real estate business including prospecting, following up on leads, listing, selling, negotiating, writing contracts, marketing, client relationships, and business planning. Created monthly business campaigns and listing-specific campaigns to generate prospects and sales. Developed relationships to earn trust and confidence of customers..

Eagan, MN

Managed the work of usability specialists assigned to multiple, significant, new development initiatives for westlaw.com® to design easy-to-use applications that met user needs. Managed Editorial Board members, legal writers, newsletter editors, technology writers, and graphic artists. Ensured brand integrity in collaboration with Creative Services.

Eagan, MN

Created an award-winning newsletter that received rave reviews from both sales field staff and customers. Developed user-focused print and online documentation for all West electronic products, many of which received awards from local and international organizations, such as IMMY and STC.

Minneapolis, MN

Handled court appearances, legal depositions, and legal research in the commercial litigation department.

Juris Doctor

Ba, Cum Laude, Math & English