Sally Costello Email & Phone Number

Sydney, Australia

We have brought together a team of highly experienced professionals from the real estate sector, the insurance sector and the communications sector who all share the same value of "Putting our clients first!" Our Chairman, Roy Nahas wrote the first landlord insurance policies in Australia for both Terri Scheer and EBM RentCover. Our Managing Director - Lance Costello was EBM's NSW state Manager. Carol Peach, was a career property manager for nearly twenty years - before working with Terri Scheer for nearly ten years. Our Associate Directors bring innovation and a fresh approach to the company.Our goals were to provide a quality landlord insurance product that we would buy ourselves, we wanted to simplify claims for property managers and their clients and we wanted to continue to provide great service. I’m super excited as we have achieve this with CoverWise landlord insurance. Property Managers work in a tough industry, everything is about saving time for them. I spent nearly five years as an insurance broker focusing on claims in a prior role, so my focus will be simplifying our claims to ensure that we not only meet our own high expectations, but most importantly our clients experience!”

Sydney, Australia

Sales and Customer Service ManagementExceed customer service expectationsPresent at client workshops and seminarsCustomer compliance and training

Research IT infrastructure models for customer service and delivery, produce business case.Assist Dell sales and marketing team campaigns.Liaise and co-ordinate with Dell project managers and software engineers for end user delivery and set up Australia wide.Source and co-ordinate software engineers for on-site customer visits Australia wide.Design and produce operational and workflow processes.Research China demographics for extension of new market opportunities.

Research product, competition and Insurance law in the United States. Analyse, identify and report on key point and risk management issuesLiaison and coordination with U.S. Immigration Lawyers to compile detailed financial, product and company information on (Aus.) directors and employees for business start up in U.S.Assist Sales Teams with co-ordination, implementation and management of marketing programs and sale strategies.Project ManagementAssist and manage new office and systems set-up in U.S.Research, correlation and integration of technical and team information for external RFP’s (Request for proposal) and Tender Documents.PowerPoint - create company presentations including product and sales information for conferences, sales and board meetings.Database management. Create, import and populate external customer and research information for management and sales teams. Creation of company templates for outgoing correspondence.

Education record

Diploma Financial Services (Broking)

Education record