Sally Jones (Assoc Cipd) Email & Phone Number

Southampton, England, Gb

Southampton, United Kingdom

I manage the hard and soft facilities services for two offices (Southampton and London) to meet the requirements of Workplace (Health, Safety and Welfare) Regulations 1992 to ensure the daily health, safety and welfare of all employeesResponsible for scheduling and managing the planned preventative maintenance plan for both sites ensuring all periodic testing and inspections for Health and Safety, are delivered and logged as required by statutory complianceSuccessfully… Show more I manage the hard and soft facilities services for two offices (Southampton and London) to meet the requirements of Workplace (Health, Safety and Welfare) Regulations 1992 to ensure the daily health, safety and welfare of all employeesResponsible for scheduling and managing the planned preventative maintenance plan for both sites ensuring all periodic testing and inspections for Health and Safety, are delivered and logged as required by statutory complianceSuccessfully coordinated and delivered the move plan for the London office site relocation in March 2018 along with a refurbishment of the Southampton office in 2019 ensuring minimum disruption to the businessOngoing management of two Facilities Services teams delivering reception and meeting suite management as well as mail room, document reprographics and archiving functionsCreating the Facilities Management Department's Mission Statement, Values and key objectives which have been rolled out to all seven officesSourcing, agreeing service levels with suppliers and contractors and contract management ensuring compliance with the firm's contractor access and security policies along with Health and Safety legislation Careful budget management, including developing and rolling out procurement logging systems, overseeing the processing of invoices and assisting with budget setting and forecasting. This has resulted in a 10% saving for both sites for the upcoming financial year Show less

Winchester

Successfully managed, challenged and motivated a team of 20 staff in delivering and improving the corporate business support processesOrganised and managed staff engagement events for 100+ employees to build relationships across departments and drive change in a dynamic and changing environmentReorganised the department’s offices and business support arrangements so that resources are concentrated on front-line service deliveryResponsible for designing, facilitating and… Show more Successfully managed, challenged and motivated a team of 20 staff in delivering and improving the corporate business support processesOrganised and managed staff engagement events for 100+ employees to build relationships across departments and drive change in a dynamic and changing environmentReorganised the department’s offices and business support arrangements so that resources are concentrated on front-line service deliveryResponsible for designing, facilitating and communicating effective change management work stream for organisational change transformation project impacting 60 employeesDeveloped change champion role for the implementation of a new council wide staff appraisal aimed at driving high performance. Built good relationships with staff and management at all levels, driving the initiatives through persuasion, and selling the concepts by running workshops, creating training materials and delivering one to one coachingDeveloped and implemented a key stakeholder engagement plan for the Hampshire and Isle of Wight Devolution bid Provided PA support to Assistant Director Show less

Southampton

Following redundancy from Carnival UK, delivering interim contracts in office/facilities management and general office administration at a number of organisations which included Estee Lauder, CPG Logistics and Babcock International

Southampton, United Kingdom

Event Management / Programme enhancementContracted guest entertainers (comics, vocalists, key note speakers, dance instructors, children’s entertainers etc)Initiated improvements to the light entertainment programme, developed bespoke game-show, arranged sign off and escorted installation and training trips.Introduced cover bands and rock school to the Teenage entertainment programmes.Co-ordinated rebrand of the onboard Youth programme, uniforms, prizes, introduction of new… Show more Event Management / Programme enhancementContracted guest entertainers (comics, vocalists, key note speakers, dance instructors, children’s entertainers etc)Initiated improvements to the light entertainment programme, developed bespoke game-show, arranged sign off and escorted installation and training trips.Introduced cover bands and rock school to the Teenage entertainment programmes.Co-ordinated rebrand of the onboard Youth programme, uniforms, prizes, introduction of new themes, arranged training and communicated details of the rebrand to the fleet.Shaped the brief for the contracting of £250K live satellite sporting events ie Premier League Football, Wimbledon, World cup cricket/Rugby for broadcast across the fleet.Coordinated the quayside firework displays for the departures of the 6 Round the World Cruises.Leadership & People ManagementResponsible for recruiting and leading a successful team of 6, dedicated to processing and communicating all travel (flights/hotels/transfers etc) and contractual requirements for 5000 personnel annually. Responsible for the management, sourcing, selection and deployment of 250+ employees, coordinating leave plans, appraisals, disciplinary hearings and promotion processes.Streamlined department administration processes following the integration of Cunard Line, enabling team to absorb and deliver 30% more work.Budget ManagementSuccessfully forecast and managed Operations Budgets of between £1.5 and £3.2m.Project ManagementProject managed the purchase, installation/take down and storage of Christmas Decorations for 7 cruise ships including planning the logistics for the transportation of containers and staff between 4 ships in non UK ports.Coordinated review of on-board promotions. Placed orders and ensured they all reached the ships on given dates to enhance the programme.Contracted and coordinated the maintenance and tuning of 60 pianos and 3 harps onboard 10 ships including annual Steinway servicing. Show less

Manchester, United Kingdom

Managed Entertainment Department covering the fleet of 4 cruise shipsEvaluated budget allocation and expenditure to save £200K p.a.Managed recruitment, training and placement of over 100 onboard employees

London, United Kingdom

Responsible for the Thomson Gold and Thomson Superfamily hotel entertainment programmes.Evaluation, allocation and management of annual entertainment budget.Organised and managed complex work schedules and travel logistics for 120 contractors and 100 overseas personnel deployed in 50 hotels overseas.Day to day contract management of 4 key suppliers, provision of detailed briefing and management of project schedules.Managed the preparation, set up and running of 3 fully inclusive… Show more Responsible for the Thomson Gold and Thomson Superfamily hotel entertainment programmes.Evaluation, allocation and management of annual entertainment budget.Organised and managed complex work schedules and travel logistics for 120 contractors and 100 overseas personnel deployed in 50 hotels overseas.Day to day contract management of 4 key suppliers, provision of detailed briefing and management of project schedules.Managed the preparation, set up and running of 3 fully inclusive training courses each year for 100 delegates.Prepared recruitment requisitions for selection of key employees and managed annual recruitment drive for 100 staff.Planned and hosted overseas corporate conferences for 150 colleagues and suppliers. Show less

Overseas

Monitored the quality of the delivery of entertainment programme in 21 overseas hotelsCoached and trained 50 overseas employees Planned and communicated the 14 day entertainment programmes for each hotel

Musical Theatre Course

Education record