Sally Featherstone Email & Phone Number

United Kingdom

London, United Kingdom

London, United Kingdom

• Administration of all key events.• Event planning and coordination including venue search and negotiation, travel and stock control.• Developing and managing the events calendar for each HCA UK facility.• Maintain up to date event files, documents and produce event packs• Liaise with attendees, suppliers, colleagues on a regular basis• Manage guests lists, invitations, table/seating plans, badges & place cards• Book meeting rooms, IT/AV, organise travel and attend… Show more • Administration of all key events.• Event planning and coordination including venue search and negotiation, travel and stock control.• Developing and managing the events calendar for each HCA UK facility.• Maintain up to date event files, documents and produce event packs• Liaise with attendees, suppliers, colleagues on a regular basis• Manage guests lists, invitations, table/seating plans, badges & place cards• Book meeting rooms, IT/AV, organise travel and attend various meetings.• Working alongside Hospital/Facility teams, marketing and PR teams to develop communication plans ensuring events' objectives are met.• Assisting the team with a range of marketing tasks, with a focus on PR and marketing channels such as social media, direct mail, print and production, digital advertising and email campaigns.• Manage event administration team Show less

London, United Kingdom

• Understanding of the NHS, marketplace, competitors and the geographical location in order to target key areas with the potential for referral growth• To be the main point of call for well-established key relationship clients and ensure they are kept up to date on all the hospital activities• Communication with surgeries via telephone contact with the Practice Manager, GPs and Staff• Arrangement for meetings with the Practice Managers and attending Surgery meetings to elaborate… Show more • Understanding of the NHS, marketplace, competitors and the geographical location in order to target key areas with the potential for referral growth• To be the main point of call for well-established key relationship clients and ensure they are kept up to date on all the hospital activities• Communication with surgeries via telephone contact with the Practice Manager, GPs and Staff• Arrangement for meetings with the Practice Managers and attending Surgery meetings to elaborate upon the services and training available at The Harley Street Clinic alongside promotion and marketing of the GP Liaison Department• Created and managed budgets for events. Always delivered on time, under budget.• Accountable for final invoice reconciliation• Organized a variety of events such as conferences, dinners and social events for relationship building• Searched and negotiated suitable venues or locations as per the requirement and budgetary constraints.• Conducted research to identify new opportunities for bringing about innovation in events Show less

London, United Kingdom

• Develop relationships with local GP Practices through innovative marketing campaigns and events• Ensure healthcare staff are aware of the services available at the hospital and the USPs compared to rivals• Assist in delivering and development of strategy to increase referrals from GP Practices, Embassies and other organisations• Help to secure contracts with businesses• Increase GPs engagement with the Hospital through all routes including events and education • Assist in… Show more • Develop relationships with local GP Practices through innovative marketing campaigns and events• Ensure healthcare staff are aware of the services available at the hospital and the USPs compared to rivals• Assist in delivering and development of strategy to increase referrals from GP Practices, Embassies and other organisations• Help to secure contracts with businesses• Increase GPs engagement with the Hospital through all routes including events and education • Assist in all areas of marketing for the department Show less

North East London Treatment Centre

Achievements and responsibilities:• Presenting a professional and engaging first impression of the business to all GP’s and practice personnel • Delivered research and insight of competition• Built relationships with local charities and community groups to improve profile and reach• Developed internal staff newsletter and GP updates, with information about wait times and the different specialties provided.• Commissioned digital team to developed website accuracy and ability… Show more Achievements and responsibilities:• Presenting a professional and engaging first impression of the business to all GP’s and practice personnel • Delivered research and insight of competition• Built relationships with local charities and community groups to improve profile and reach• Developed internal staff newsletter and GP updates, with information about wait times and the different specialties provided.• Commissioned digital team to developed website accuracy and ability to translate into 92 different languages for improved audience usability.• Liaised with consultants to create new referral forms and new patient information leaflets speciality specific • Collaborated with central marketing team on a £30,000 campaign including a door drop and radio features adapted for local, diverse cultures and languages.• Working with the local CCGs to insure that contractual obligations are achieved. Show less

North East London Treatment Centre

This is a secondment position for three days a week as well as this I also continued my role as GP liasion.Achievements and responsibilities:• Setting up and reconciling theatre schedules from surgeon rotas into proxima• Setting and reconciling up of Pre-Assessment & Post-Op schedules into proxima• Accurately monitor the allocation of theatre slots to ensure full utilisation of theatre resources• Advise the surgeons’ of their Treatment Centre obligations 7 days in advance… Show more This is a secondment position for three days a week as well as this I also continued my role as GP liasion.Achievements and responsibilities:• Setting up and reconciling theatre schedules from surgeon rotas into proxima• Setting and reconciling up of Pre-Assessment & Post-Op schedules into proxima• Accurately monitor the allocation of theatre slots to ensure full utilisation of theatre resources• Advise the surgeons’ of their Treatment Centre obligations 7 days in advance utilising iMeds reports.• Monitor surgeon’s annual leave.• Provide statistical reports monthly to the Hospital Director i.e. No. of Procedures lost to Annual Leave; Disproportionate Leave taken by Surgeons etc.• Monitoring and preventing of 8 week contractual breaches; NHS breaches and the 18 week NHS RTT.• Responsible for providing a quick and responsive service to internal enquiries and requests for data. Show less

Eccleshill Treatment Centre, Bradford

Achievements and responsibilities:• Providing a comprehensive, effective and patient focused administrative, reception and clerical service in relation to outpatient clinics and theatre admissions• Dealing effectively with inbound/ outbound telephone queries • Mediating in interdepartmental queries.• Redeveloping the oral surgery booking process leading to reduced diary conflicts within the team• Managing the endoscopy referrals from Local NHS Foundation Trust… Show more Achievements and responsibilities:• Providing a comprehensive, effective and patient focused administrative, reception and clerical service in relation to outpatient clinics and theatre admissions• Dealing effectively with inbound/ outbound telephone queries • Mediating in interdepartmental queries.• Redeveloping the oral surgery booking process leading to reduced diary conflicts within the team• Managing the endoscopy referrals from Local NHS Foundation Trust • Engaging with patients and referrers to ensure a ‘customer first experience’ at our centre• Contributing to effective communications between Consultants and General Practitioners Show less

A Levels, Psychology, Sociology And Religiouse Studies

Activities and Societies: Head of socials

Education record