Sally Ingeno Email & Phone Number

Doral, Florida, United States

Palm Beach County, FL

Florida

Careservices Of Jupiter Medical Center

Boynton Beach, FL

• Completed client intake for home healthcare services, responded to inquiries about services provided, and determined eligibility for care
• Coordinated and directed scheduling; supervised delivery of care
• Documented all conversations and actions using PATCARE software program
• Maintained compliance with applicable state and federal regulations, agency policies and procedures, and accrediting agency requirements
• Supervised and evaluated the completion of all Home Health Aides/Homemaker and companion personnel requirements; ensured Home Health Aides complete client treatment plans; ensured completion of annual policy and.
• Developed trusting and empathetic relationships with clients, caregivers, and family members, demonstrating understanding of concerns and ability to intervene appropriately

Orlando, Florida Area

• Identified and assessed client and family needs of minors placed in care by DCF due to abuse or neglect by caretakers
• Conducted home visits to complete child safety assessments and family assessments
• Coordinated delivery of services, and made referrals to needed services.
• Fashioned and monitored case plans and reported on progress to supervisors and court.
• Provided specialized services such as ICPC requests, home studies, court reports and testimony, judicial reviews and other services and reports as needed. 

Waterville, Maine

• Provided support and guidance to families pursing in-state, interstate and international adoption
• Liaised with interstate agencies, ICPC and international adoption agencies
• Supervised the care of infants placed in family/foster care; apprised prospective adoptive parents of progress towards placement
• Provided post-adoption services to families after placement to ensure support was available throughout the lives of the adoptive and birth families
• Conducted post-placement supervision in compliance with local and state laws

Benton, Maine

• Directed all hiring, training, motivating, and scheduling of case management staff
• Planned, organized, assigned, directed, and monitored daily work activities of case managers
• Conferred with and counseled case managers regarding casework in order to assist case managers with difficult cases and caseload problems
• Forged extremely productive relationships with State of Maine Regional Supervisors on behalf of the agency to ensure compliance with state and federal laws, standards, and requirements, as well as licensing regulations
• Reviewed and compared staff work performances with established standards in order to determine employee production levels, training needs, and recommended appropriate personnel actions
• Spearheaded, analyzed, and executed program-wide changes and established and authored unit policies, procedures, and goals in order to upgrade the quality and continuity of services

Benton, Maine

• Provided case management for children and young adults ages 0-20 with behavioral health issues, intellectual disabilities, and severe medical conditions
• Completed comprehensive intake and assessment of children's medical, social, educational, behavioral and other needs. Developed and implemented service plans based on individual and family need(s).
• Organized and facilitated multidisciplinary care teams that provided informal and formal supports to children and families, including medical, respite, recreation, Medicaid, OT/PT/ST/DT, educational programming, mental.
• Steered appropriate referrals for and oversaw placement in Intensive Temporary Out of Home
• Treatment facilities, crisis services, hospitalization, and foster care placements
• Guaranteed advocacy, oversight, and coordination of all services

Benton, Maine

• Provided behavioral health 1:1 services for children with Autism and mental health diagnosis in home and community settings
• Executed individualized treatment plans, completed appropriate documentation, and attended trainings and team meetings

Interprofessional Graduate Certificate In Gerontology, Clinical/Medical Social Work/Gerontology, Gpa: 4.0

Bachelor Of Science, Rehabilitation And Human Services