I have a great job where I coach and lead a team of 10 people who provide all of the critical back-office support for our significantly-sized portfolio which ensures that the whole of the lettings business functions efficiently and is successfulMy team is responsible for all the credit referencing, contract production, check-ins, check-outs, inspections, property management and day-to-query resolution

I worked in this new office of a national lettings franchise where I had a broad, and interesting, responsibility for successfully generating leads, undertaking market appraisals, negotiating with landlords and tenants, conducting viewings and all aspects of bringing new rental properties onto the books

I worked in the main office of this successful north Bristol estate agent where I had a broad, and interesting, responsibility for successfully generating leads, undertaking market appraisals, negotiating with landlords and tenants, conducting viewings and all aspects of bringing new rental properties onto the books

I took a break from Lettings to pursue a really different, but highly enjoyable, challenge of owning and managing my own coffee and sandwich shop. Revenues were doubled over the period I owned the business by being very focussed on the Customer experience by making sure we focussed on quality locally sourced ingredients served by highly trained and personable staff. During this time I really learnt how reliant we are on all of the enabling functions (HR, Tax, Collections, Finance) in larger businesses and corporations which make focussing on the Customer easier to do....

I spent this time really getting to know and to understand the nuts and bolts of the residential property lettings and management business. I was able to develop my skills across all aspects of the profession including lead generation, liaising with landlords and tenants, inspections, appraisals and all of the back-office administrative tasks