Instructor-Led and Virtual training professional offering a multitude of classes including the Microsoft 365, Outlook, SharePoint, Excel, OneNote, OneDrive, Microsoft Teams, Copilot and specialized enterprise programs.

Training Lead and facilitator delivering a custom developed program for law schools' admissions offices. Also participated in the testing of new content as it was developed.

Training Consultant for deployment of Trackwise, Enterprise Quality Management System.

Training lead to transition American Honda Corp No America to a new version of Microsoft Office. Participated in the development of training materials.

Training Lead – Led a team of nine for a White Glove/ Executive Training Program to support a global Lotus Notes migration to Outlook. Provide 1:1 training and consulting at both domestic and international Capital Group sites.

-Created Amgen's first IT Training Department including instructional design, development of policies and processes, learning management tools and training delivery.-Responsible for developing and managing desktop and enterprise technology training programs to a global audience.-Proposed Executive Training Program to CIO and developed, delivered and managed a "white glove" program to senior executives and CEO.-Managed development and delivery of all technical training materials including training manuals, quick reference guides for end users.-Managed staff and training contract resources. Collaborated with cross functional teams to define and deliver training programs for Amgen staff.-Worked with a diverse range of organizations within Amgen including Finance, R&D, and Field Sales to deliver targeted training. -Traveled to many Amgen sites throughout the United States and internationally delivering training programs.- Provided training project management on many software deployments to over 20,000 Amgen users customizing training to targeted and role-based audiences. -Developed training project management tools and best practices.-Created and maintained collaborative training resource sites in SharePoint to support end users on enterprise applications to help reduce calls to the service desk.- Enterprise training development and support for global implementations of Documentum document management systems, SumTotal LMS learning management systems and SharePoint collaboration.

Hired in March 1991 as a contractor to create an internal Amgen IT Training department, which included planning, scheduling, developing training materials, managing training rooms and delivering training programs to Amgen staff worldwide. Delivered all levels of desktop software applications Delivered instructor-led training classes to varied audiences, including basic users, advanced users, Amgen sales force and Amgen executives. Created and managed executive training program. Monitored, evaluated and continually improved training programs. Responsible for the optimum utilization of instructors and other resources to deliver training.