I’d be the last one to give up.With a passion for continuous learning and growth, I’ve dedicated my career to empowering individuals to unlock their full potential, enhance their personal growth, and achieve success in both their personal and professional lives. My mission is to inspire others to embrace self-improvement and confidently pursue their career aspirations by providing them with the skills and guidance to become their best selves.After a decade as a Customer Service Professional and Relationship Manager at QNB Al-Ahli Bank, where I honed my skills in building strong relationships, resolving challenges with diplomacy, and delivering exceptional client satisfaction, I made the bold decision to leave the corporate world and pursue my true passion—coaching and training.I have always been passionate about helping others, both professionally and personally, which led me to become a certified trainer from AAST and a Certified Career Coach from ICF. My journey is fueled by a deep belief that to live a fulfilled life, we must continually invest in developing ourselves and our skills. As a wellness enthusiast, I am driven to help others understand themselves better, improve their skills, and pursue their passions, enabling them to live a more rewarding and fulfilled life.Whether it's guiding individuals through career exploration or helping them navigate personal growth, my focus remains on fostering self-awareness, encouraging continuous learning, and supporting others on their journey to success.Here’s how I can help you:*Self-discovery: Understand your strengths, interests, and personality traits to identify your unique value and career potential.*Career exploration: Discover career paths that align with your skills and passions.*Career transition: Make a smooth career shift with a personalized plan, new skills, and a strong network.*Career development: Create a customized roadmap to enhance your skills and achieve long-term goals.*Resume & Cover Letter Writing: Craft compelling documents that highlight your skills and enthusiasm.*Interview preparation: Build confidence with tailored communication strategies and strong responses.*LinkedIn optimization: Develop a professional profile to attract opportunities.*General coaching: Address time management, stress, conflict resolution, and more with expert guidance.I’m always happy to connect! Feel free to reach out if you’re ready to take the next step in your career journey!Mobile number: +201274848188E-mail address: ms.s.moharam@live.comOr DM me through LinkedIn! :)
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Career CoachFreelanceCairo, Cairo Governorate, Eg
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Career ConsultantWhitecollars Nov 2024 - Present -
Career CoachFreelance Feb 2024 - Present
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Exam InvigilatorBritish Council May 2024 - Jun 2024EgyptThe British Council specialises in international cultural and educational opportunities, in the fields of arts and culture, the English language, education and civil society. It offers a wide range of exams, from English tests to school and business qualifications worldwide. -
Relationship ManagerQnb Al-Ahli Jun 2013 - Jul 2023
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Relationship ManagerQnb Al-Ahli Bank Jan 2014 - 2023Achieved sales target by up-selling and cross-selling the bank’s services to hundreds of existing and potential clients.Demonstrated professional etiquette and manners when interfacing with customers which resulted in fewer customer complaints and greater customer satisfaction and retention.Carried out a variety of administrative tasks while maintaining highest standards and in compliance with auditors’ guidelines.
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Technical TrainerQnb Al-Ahli Bank Jan 2014 - 2023Mentored and coached tens of new staff to improve confidence in dealing with colleagues of different roles, and customers.Trained summer trainees with technical training which help them gain a perspective of the role of a relationship manager.Oriented and familiarized newly hired staff with the bank environment and hierarchy.Became the lead "go-to" person for new customer service representatives and particularly challenging calls as one of the branch’s primary mentors of both new and established employees.
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InternQnb Al-Ahli Bank Jun 2013 - Dec 2013Received the importance of the role of a successful customer service representative.Learned the different customer types, and how to handle them.Gained knowledge of the diverse products and services that the bank offers.Handled costumers needs to best satisfy them by proposing the right products and/or services.Grasped the internal banking system to handle different tasks.
Salma Moharam Education Details
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Intellect Coaching SchoolCareer Coaching -
Workforce Development And Training -
Human Resources Management/Personnel Administration, General -
Arab Academy Graduate School Of BusinessExcellent -
Business Administration And Management, General -
New English SchoolIgcse -
New English School Of Kuwait (Nes)High School Diploma -
Arab Academy For Science, Technology & Martime Transport (Aast)Human Resources -
Faculty Of Commerce, Alexandria University, Egypt, 2012.Business Administration (English Section) -
Arab Academy Graduate School Of Business (Aagsb), Miami Branch, Alexandria, Egypt, 2014.
Frequently Asked Questions about Salma Moharam
What company does Salma Moharam work for?
Salma Moharam works for Freelance
What is Salma Moharam's role at the current company?
Salma Moharam's current role is Career Coach.
What schools did Salma Moharam attend?
Salma Moharam attended Intellect Coaching School, Arab Academy For Science, Technology And Maritime Transport, Arab Academy For Science, Technology And Maritime Transport, Arab Academy Graduate School Of Business, Alexandria University, New English School, New English School Of Kuwait (Nes), Arab Academy For Science, Technology & Martime Transport (Aast), Faculty Of Commerce, Alexandria University, Egypt, 2012., Arab Academy Graduate School Of Business (Aagsb), Miami Branch, Alexandria, Egypt, 2014..
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Salma Moharam
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