Salma B. Email & Phone Number

France

Paris, Île-De-France, France

Paris, Île-De-France, France

London, England, United Kingdom

IT administration and applications support to end users (7 offices ; 200+ppl)Foreseeing O365, GTMhub and Kimble maintenance and proper use including licenses’ and vendors’ managementCoordination and implementation of IT security best practicesContact point for cyber security issuesTroubleshooting, liaising with in house IT team or with external providers depending on issuesData quality and coordination of sales campaigns using Kimble (Salesforce suite)

London, United Kingdom

Accounting functions : accounting follow up, invoicing, P&L... Human resources management : recruitment, new joiner orientation, payrollCoordinating senior executives meetings : logistics, developing agendas and meeting materialsInternal and external event organisationAdministrative support to the team and liaison with other offices

Lyon Area, France

Achievements :• Building and managing a comprehensive database that enabled sales force and management to follow up the objectives saving in excess of circa €20k external development costs• Analysing ordering patterns and liaising with sales team to identify opportunities and help them meet their monthly objectives – sales increased by 20% over the first quarter after implementationDuties :• CRM: responsible for managing the customer relationship, order registration, requests, questions and complaints resolution• Inventory management and logistics : counting, re-assorting, liaising with suppliers, following-up quality and traceability, preparing and dispatching orders internationally, export formalities• Creating a cost-effective supply strategy: analysing sales and implementing a just-in-time procurement strategy which decreased the pressure on the liquidity and allowed a better spend forecast resulting in reduced stock hold costs of circa €50k• Sales’ management : operations’ management, sales’ monitoring, invoices recovery, liaising with bookkeeping department• Documentation : optimisation of processes, periodic reports on opportunities and risks, designing a starter guide manual and training staff to use ERP (management software)

Lyon Area, France

Achievements : • Achieving a €90K turnover objective monthly• Supervising a team of 3 people including leading daily productivity meetingsDuties :• Building relationship with patients, negotiating and looking for financial arrangements to help them undertake their treatment• Drafting and monitoring dashboards, tracking business goals • Auditing colleagues case files• Supporting, advising and assisting the clinic Director with administrative tasks• Team and schedule management

Quebec, Canada

• Writing the user manual of the Quebec City municipal assessment software• Producing and Delivering staff training sessions• Working with multidisciplinary (engineers and programmers) and multicultural teams

Quebec, Canada

• Designing the website of the Optimizing Decisions course (MQT - 6020). • Preparing and organising teaching materials.• Monitoring and reporting student participation in forums.

Paris Area, France

Achievement : • Managing the 2010 Christmas printing campaign for Marionnaud nationwide involving billboard, magazines and instore advertisingDuties :• Participation in the production of several media campaigns for a large European cosmetic group (Marionnaud). • Operational (retro planning, time and resources mobilisation), financial and strategic follow up of various advertisement campaigns simultaneously• Negotiation and day to day relationship with the brand's communication team (B2B)

Rabat, Maroc

Realization of a market study on the potential of the Moroccan youth (18-25 y o) for microcredit.Collaboration with the marketing and financial teams to create a specific financial product for young Moroccans.

Master Of Business Administration (Mba), International Management

Master Grande École, Business Administration And Management, Marketing And Communication

Activities and Societies: One Earth association

Licence Aes, Business Administration And Management, General