Salma Chraibi Email and Phone Number

Financial Transactions Management: Assisted in processing invoices, reconciling accounts, and ensuring accurate data entry for financial transactions.Account Reconciliation: Supported the reconciliation of supplier and customer accounts, identifying and resolving discrepancies efficiently.Budget Monitoring: Collaborated with the finance team to track expenses and support the preparation of monthly budget reports.Administrative Support: Provided administrative assistance, including filing financial records, maintaining spreadsheets, and preparing documentation for audits.Customer and Supplier Communication: Acted as a point of contact for finance-related queries from customers and suppliers, ensuring timely and accurate responses.Software Proficiency: Utilized financial software such as Sage, Autoflow, Excel, and Audatex to streamline processes and maintain accurate records.Report Preparation: Assisted in preparing financial statements and performance reports for internal stakeholders.Compliance Awareness: Gained knowledge of industry-specific financial regulations and ensured adherence to company policies and standards.

Administrative Responsibilities:Appointment Coordination: Scheduled and managed client bookings, ensuring efficient time management and a seamless customer experience.Customer Service: Provided excellent front-desk support, addressing client inquiries and concerns with professionalism and enthusiasm.Record Management: Maintained accurate records of client information, services rendered, and inventory levels to support business operations.Daily Operations Oversight: Supported the day-to-day running of the salon, including cash handling, supplier coordination, and maintaining cleanliness standards.Marketing Responsibilities:Social Media Management: Created and managed engaging content for salon's social media platforms, boosting online presence and client engagement.Promotional Campaigns: Designed and implemented marketing campaigns for special offers, seasonal promotions, and new services.Client Retention: Developed strategies to improve client loyalty, including managing feedback surveys and loyalty programs.Brand Development: Supported the salon's brand identity by producing visually appealing promotional materials and maintaining consistent branding.

tasks and skills:•booking appointments•tidying the salon•performed up to mid-level treatments•stock taking•communication skills•customer service