● Coordinated account and alliance strategies aligned with vertical business lines' goals and the firm's strategic priorities.● Led account operations and strategic projects supporting client relationship management and client market insights. ● Established key client relationships, enhancing customer experience and satisfaction.● Leveraged data insights for strategic decision-making, sales planning, and alliance partnerships.

● Led bid management operational alignments, reporting, and transformative changes.● Provided data-driven business analyses for bid management model transformation.● Collaborated with executives to drive performance through KPIs and analytics.● Implemented bid management model transformation, increasing productivity and bid-sales significantly.

● Organized account management workshops to map priority clients’ economic buyers (relationship matrix), define team roles, assign account leads and align processes to advance the client(s) through the account maturity matrix.● Supported bid qualification, proposal development, client presentations and ring-fenced subsequent opportunities and new sales cycles.● Generated market insights and industry trends to support firm's leaders to provide strategic directions.● Supported execution of cross functional sales and thought-leadership projects from origination to closure, in collaboration with teams from UK, US, Germany, China, Singapore, Czech Republic and other regions.

● Managed industry priority accounts portfolio and attained KPIs via sales of working capital, global payments, treasury/transaction and liquidity solutions.● Implemented projects to build a framework to support client’s financial based operations [collection, settlement, reconciliation and payments].● Drove sales, from origination to closure and supported bids as a technical expert.● Developed go-to-market strategies to ring-fence clients’ financial service requirements in collaboration with internal stakeholders.

● Led client origination team of four members; developed team capacity via delegation and training.● Designed full suite of cash management, payment and trade products and operations in compliance with internal policies, regulatory framework and international banking practices.● Kept track of the customers’ account behaviour to identify scope of deepening the relationship. ● Worked as a financial analyst for senior relationship managers to write credit; developing credit memos, information memoranda working closely with credit-risk division. ● Support in implementing end-to-end Transaction Service solutions including financial integration with the supply chain members of the customers. ● Developed project proposals, memorandums, legal documents, management papers, industry concept notes etc for Functional Division Heads

- Underwent rigorous training in the Bank’s Business, Support and Operations Divisions- Major Divisions includes, Corporate Banking Division, Retail Banking Division, SME BankingDivision, Treasury and Financial Institutions, Marketing and Corporate Affairs