System Administrator
CurrentAs a System Administrator, I excel in maintaining and managing critical infrastructure components to ensure smooth operations. My responsibilities include:๐น Servers & Infrastructure: Manage physical & virtual servers, SAN, databases, PABX, print server, mail server, web server, LDAP/Active Directory, DR, backup, and application support.๐น Email Security: Implement Mimecast for robust email security and audit all records passing through the email gateway.๐น Ticket System: Manage OTRS Ticket System for efficient user support and issue resolution.๐น Antivirus Implementation: Deploy Broadcom Antivirus system across global offices to maintain system security.๐น IT Procurement: Purchase and manage IT equipment and software, negotiate with vendors, and control costs.๐น Web Infrastructure: Manage Move One websites, SSL certificates, and storage for smooth operations.๐น User Management: Create, delete, and manage users on AX server, including file sharing and BI app access.๐น Telephony & VOIP: Configure and manage PABX systems and VOIP phones for seamless communication.๐น Directory Services: Provide support and management for LDAP Directory Services.๐น Application & Backend Support: Offer comprehensive support for applications, OS, and backend systems.๐น Database & Storage: Manage DB-mails, share drives, OwnCloud, Google apps, Esurvey, and Eforms.๐น Time Tracking: Administer and support remote Time Doctor system for accurate tracking.๐น IT Audit: Ensure compliance, identify improvement areas, and implement best practices.๐น Internet & Communication: Address home internet issues, manage ISPs, mobile SIMs, and plans.๐น Hardware Repair: Perform maintenance and repairs for hardware equipment.I maintain effective communication with cross-functional teams and vendors, ensuring smooth operations and Data Center Maintenance.