• Worked as Account Manager• Take care in and out of On-boarding process and follow up post process• Part of sales team , reaching out to new clients and convert them to potential leads• Researching the leads from digital resources and exposure in product positioning• Created a format for monitoring the existing clients behavior , take the insights and assist the team accordingly• Post sales support - client training for inventory management, solving queries for client ensuring customer satisfaction.• Ensuring to increase GMV month on month was a crucial part of the role.