Freelance

* One of 5 Delivery Managers improving agility in product with 160 people, including management* Scrum Master/Agile Coach for 2 agile development squads consisting of Product Owners, Business Analysts, Software Engineers, Quality Engineers and User Experience Designers* Built high performing teams by empowering team members through a culture of positivity, connectivity and psychological safety* Promoted openness and transparency with the use of honest vulnerability to better understand one another* Assisted in the transition from component to feature teams, and breaking down process silos to cross functional team members to reduce hand-offs and increase intra/inter-team work* Reduced inefficiencies and refined product's operational processes through open dialog, workshops and consultation with management* Facilitated virtual and in-person workshops on Agile, Design Thinking, Product Development, Scrum Ceremonies, including Overall Retrospective* Mentored team members to identify their leadership style as an Agile Team Leader, and/or to identify their career/life goals with periodic one-on-one chats* Led the search and hire of engineering talents* Skilled in used of whiteboards, sticky notes, Miro board, and running out of Sharpies

* Business Analyst (BA) working on a WoG FinTech product* Supported Product Owner (PO) in day-to-day activities, including managing a team ofsoftware engineers and User Experience (UX) designers* Volunteered as Scrum Master for business team; Coached PO and fellow BA on the adoption ofScrum ceremonies and artefacts, and led renovation works for team’s work area* Created, reviewed and refined product vision, strategy and roadmap through on-goingengagements with key stakeholders* Customised a product discovery framework for business team* Advocated and fostered close collaborations between internal cross-functional teams aswell as teams from both private and public sectors* Facilitated meeting and discussions involving senior management officers from bothprivate and public sectors* Key representative in WoG team working on a financial data sharing platform betweenprivate and public sectors* Involved in strategic planning, including budget management and manpower allocation

* Project Manager for PUB Mobile Applications and Team Lead for Mobile Solutions* Improved team’s productivity by 30% with the use of project management tools, such asBasecamp and Trello, with integrations to development tools (e.g. GitLab, FreshDesk)* Implemented a process to quickly gather and synthesise data from stakeholders andusers, including testing of prototypes* Conducted source code reviews with developers to improve and optimise applicationperformance* Provided help desk support and ran user training sessions* Administered the procurement, evaluation, award and payment of contracts* Achievements:- Commenced and commissioned a mobile app within first three months- Deployed the first enterprise-wide mobile app within PUB- Changed SDLC from Waterfall to Agile (Scrum) for rapid development and feedback- Standardised mobile applications architecture and programming languages/tech stack- Consolidated and migrated content management systems into a single cloud hosting platform (Amazon Web Services)- Unified login credentials for all mobile applications- Designed enterprise app store for application distribution

Freelance