 Talk Clients through a series of actions, either via phone, email or chat, until they have solved a technical issue. Actively update, maintain and monitor all aspects of computer networks. Properly escalate unresolved issues to appropriate internal items (e.g. software developers). Provide prompt and accurate feedback to customers. Refer to internal database or external resources to provide accurate tech solutions. Ensure all issues are properly logged. Prioritize and manage several open issues at one time. Follow up with clients to ensure their IT system are fully functional after troubleshooting. Prepare accurate and timely reports. Documents technical knowledge in the form of notes and manuals.

 Develop and maintain professional understanding of customer base to assist Insurance deepening current relationships. Perform as key contract for selected customer relationships under manager guidance. Initiate apt activities to ensure on time and scheduled response to customers. Ensure to alert manager with respect to any delays along with potential issues. Provide assistance to manager to attain approval on new Insurance policy. Review independently all documents and link entire customer policy to suitable relationship. Provide health benefits details,profit,accidental services, quotes and valuations to customers. Implement and supervise all unsolicited trade activities. Ensure to alert manager of prospective sales opportunities surface from discussions with clients. Collect mandatory information to analyze client situation. Develop and oversee relationships with clients performing alongside Relationship Manager to ensure top level service provided to clients. Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products.

 Develop and issue educational content including notes, tests, and assignments. Supervise classes to ensure all students are learning in a safe and productive environment. Organize supplies and resources for lectures and presentations. Deliver personalized instruction to each student by encouraging interactive learning. Plan and implement educational activities and events. Ensure your classroom is clean and orderly. Prepare and distribute periodic progress reports and semester report cards. Attend parent-teacher meetings. Evaluate and document students’ progress. Allocate and grade homework, assignments, and tests.

 Collecting and analyzing data related to Cheques. Reporting any documentation issues or problems to the Branch Manager. Collection of Cash, Cheques & other Legal documents. How to Maintain the General Ledger & General Vouchers.  Carrying out general admin work, including filing and photocopying.