Salman Rasheed Email and Phone Number
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“Networking is not about just connecting people. It’s about connecting people with people, people with ideas, and people with opportunities.” ― Michele JennaeEnthusiastic, detail-oriented, pragmatic IT & Network engineer with a believing-in-high-quality and can-do attitude, combined with a knack for systems and security analysis. Highly motivated star-team-player with a firm grasp on IT management, firewall & routing, wireless connectivity, ERP implementation, business development and software installation.Having recently acquiring Bachelors in Network & Telecommunication Engineering from a reputable institution, I’m driven towards achieving my goal of developing and programming innovative, cutting-edge, new-age software and programs that can leave a mark on the map of the world of technology. Soaking up all the knowledge and resources made available to me at my university, I have worked on multiple projects to hone my talents and skills. I have put all my abilities into gaining experience in multi-cultural, technological growing and challenging organizations. It made me develop extraordinary abilities in in computer networks maintenance, VHF radio communication and Cisco devices and their practical incorporation into systems.My passion to learn more and do more, in addition to the skills I have acquired over the years make me an indomitable force to be reckoned with in the field of network and systems engineering.My areas of expertise include:◆IT Management ◆ Network & Systems Engineering ◆ Systems & Security ◆ Firewalls & Routing ◆ Wireless Connectivity ◆ Applications Administration ◆ SAP Rollout & Implementation ◆ Infrastructure & Operations (I&O) function ◆ Cisco Platforms ◆ PABX / IP Telephony ◆ Windows Family ◆ Performance Optimization Certification:◆ CISA ◆ ITILv3 ◆ CCNA (RS) ◆ CCNP (RS) ◆ CCDA ◆ CCDPTrainings:◆ Cisco RnS and Network Design Arch (CCNP Level)◆ ITIL◆ PMP, Prince2 - Project methodology◆ CISA- Information Systems AuditYou can feel free to reach out to me at:shaikhsal@gmail.com
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Manager It InfrastructureUnited Energy PakistanPakistan
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Deput Manager - It Service Delivery & InfrastructureUnited Energy Pakistan Apr 2023 - PresentKarāchi, Sindh, PakistanManage, mentor, and develop a team of IT service desk analysts, providing leadership and direction.Monitor service desk performance metrics and prepare regular reports on service desk activities and performance.Ensure adherence to SLAs (Service Level Agreements) and OLAs (Operational Level Agreements).Collaborate with other IT teams and departments to ensure seamless support and issue resolution.Implement and maintain IT service management (ITSM) processes based on ITIL best practices.Identify areas for improvement and work with the team to implement process improvements and automation.Act as an escalation point for complex or high-priority issues.Develop and maintain documentation for service desk procedures and policies.Conduct regular training sessions and workshops for the service desk team to enhance skills and knowledge.Stay updated with emerging technologies and industry trends to improve service desk efficiency and user satisfaction.Manage IT infrastructure projects from planning through execution, including hardware and software upgrades, expansions, and migrations.Collaborate with IT security teams to ensure the infrastructure is secure and compliant with industry standards and regulations.
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Senior Telecom AnalystUnited Energy Pakistan Apr 2022 - Mar 2023Karāchi, Sindh, PakistanSearch for and discover network, system, or technological issues.Study problems and understand the roots of them. Develop detailed reports and graphs of analysis on each problem. IT&Telecom Infrastructure Networks Assessments and reports shared with IT ManagementIS Audits (Internal) Performing quarterly Create solutions to all network, system, or technological problems. Design preventative solutions to stop issues from reoccurring in the same way.Create future Networks & Telecommunications systems and equipment.Maintain current technologies, analyze them, and ensure that they are running smoothly without any problems. Optimize all systems and services.Oversee an enterprise-wide telecommunication strategy that focuses on optimizing future systems. Manage Cisco VoIP implementation for all locations. Work diligently with managers, contractors, technical vendors, and carriers to ensure that all projects are completed quickly and efficiently. Provide forecasting and consultation to clients to identify and satisfy their telecommunications needs. Train end users on using and maintaining systems, networks, and equipment.
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Telecom AnalystUnited Energy Pakistan Jul 2020 - Apr 2022Sindh, Pakistan◆ Successfully providing seamless on-site monitoring, maintenance, and back up support◆ Managing team of telecommunications technician and analysts ◆ Insightfully recognizing issues and other appropriate courses of action◆ Researching and ensuring implementation of new technologies thoroughly◆ Providing technical support for network design activities
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It & Telecom Analyst IiUnited Energy Pakistan Apr 2019 - Jun 2020Karachi, Pakistan◆ Initiated installation of Cisco L3 switches 3750X-24-TP-L / 3750X-12S-S with stacking (2020)◆ Supervised PTP link upgradation activity from HO to remote sites (2020)◆ Handled internet link shifting from different vendor activity (2020)◆ Directed roll out of VHF Communication (Motorola Mobile radios, Base radios, and Portable radios) (2020)◆ Completed Microwave Dish 3.1 replacement activity, to enhance network traffic optimization at remote field sites (2019)◆ Installed Cisco TelePresence SX80 at remote field sites to have availability of cisco WebEx video conferences to HO and other remote field sites (2019)◆ PTZ / Fixed IP CCTV cameras replacement activity at well and plant sites (2019)
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It & Telecom EngineerOmv Nov 2017 - Mar 2019◆ Insightfully maintained and developed network & telecom infrastructure ◆ Ensured trouble free computing environment◆ Managed and monitored power control of Data center environment◆ Smoothly supervised DC operation activities◆ Proactively monitored and troubleshot network performance issues◆ Efficiently ensured proper deployment of security standards at all levels◆ Administration of Microsoft Windows/Linux/VMware systems, Active Directory, Exchange, DHCP, File and Backup Servers◆ Managed SAN infrastructure to ensure reliable storage requirement for systems◆ Maintained regular data backups to minimize data losses in case of disaster◆ Checked backups by restoring at least once month. Administered Cisco VoIP system -
It & Telecom SpecialistOmv Dec 2015 - Nov 2017◆ Laid out plans for Data Centre’s renovation at HO and remote field (Mehar site) IT Server rooms◆ Initiated configuration of Cisco WLC (2508) at Mehar site and rollout Wi-Fi networks across plant site◆ Integrated IT services between OMV and UEP networks & Telecom infrastructure◆ Directed roll out IP CCTV camera’s (PTZ and Fixed) at Mehar plant and wellhead’s◆ Replaced Core Switches from 6500 to Nexus 7010◆ Verified EoL cisco access switches 3560G replaced with 2960S models on all floors at HO◆ Directed rollout 802.1X port base authentication configuration on all cisco devices at HO and Field locations
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It&Telecom Support AnalystOmv Pakistan Mar 2014 - Nov 2015Islamabad, Pakistan◆ Maintaining and development of Network & Telecom infrastructure ◆ Proactively monitor and troubleshoot network performance issues.◆ Ensure that proper security standards are deployed at all levels.◆ Administration of Microsoft Windows/Linux/VMware systems, Active Directory, Exchange Server, DHCP, File and Backup Servers.◆ Manage SAN infrastructure to ensure reliable storage requirement for systems.◆ Maintain regular data backups to minimize data losses in case of disaster, checking the backups by restoring at least once a month◆ Management & administration of VoIP Telephony system in Islamabad and fields location
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Network EngineerDwp Technologies (Cisco Gold Partner) Mar 2012 - Mar 2014Karachi◆ Shifted PTP links from one to another vendor for stable networks connectivity for all branches of Standard Chartered Bank◆ Core Switch 6500 supervisor engine blade replacement activity◆ Deployed Cisco WAAS at SCBPL HO to optimization of WAN traffics◆ Courteously implemented and maintained network security on infrastructure built on Cisco WAN, LAN, MPLS and wireless technology along with integrated acquire technologies◆ Offered technical support including security, level 2&3 Cisco devices and monitoring of data networks, including WAN, LAN, and wireless◆ Methodically configured all network devices on Net Flow, SNMP, TACACS Servers, RAT and hardening configuration while making recommendations for network design enhancement ◆ Participated periodically in off hours On Call support rotation -
Network Support EngineerCatalyst It Solutions(Pvt) Ltd. Oct 2010 - Sep 2011Karachi, Pakistan◆ Maintain a thorough understanding of the basic behind the internet and its workings (DNS, Security, IP routing, HTTP, VPN, Email routing, SPAM and etc)◆ Configure setup Cisco firewalls, VPN concentrates and security appliances for access to vital business applications.◆ Design, setup and configure complex switching environments◆ Design, setup and configure complex wireless networking that supports open or secured access and the ability to support voice and video applications◆ Maintain a thorough understanding of LAN Networking◆ Configuring and installing client and server network software for upgrading and maintaining network and telecommunication systems◆ Maintaining multi site network operations and software applications, operating systems and regular maintenance with both private and public facilities◆ Managing assigned projects and program components to deliver services in accordance with established objectives◆ Responding to inquires from staff, administrators, service providers, site personnel and outside vendors and etc as well as provide technical assistance and support◆ Supervising the administration of systems and servers related network to ensure availability of services to authorized users◆ Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services -
It Technical EngineerKing Computer Jun 2006 - Jul 2010Luton, United Kingdom◆ Installing and configuring computer hardware operating systems and applications ◆ Monitoring and maintaining computer systems and networks ◆ Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues ◆ Troubleshooting system and network problems and diagnosing and solving hardware or software faults ◆ Replacing parts as required ◆ Providing support, including procedural documentation and relevant reports ◆ Following diagrams and written instructions to repair a fault or set up a system ◆ Supporting the roll-out of new applications ◆ Setting up new users' accounts and profiles and dealing with password issues ◆ Responding within agreed time limits to call-outs ◆ Working continuously on a task until completion (or referral to third parties, if appropriate) ◆ Prioritizing and managing many open cases at one time ◆ Rapidly establishing a good working relationship with customers and other professionals, such as software developers ◆ Testing and evaluating new emerging technology ◆ Conducting electrical safety checks on computer equipment
Salman Rasheed Skills
Salman Rasheed Education Details
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Second Class, Upper Division -
Barnfield College (Technology Center)Distinction And Merit -
Denbigh High SchoolEnglish Language And Literature, General
Frequently Asked Questions about Salman Rasheed
What company does Salman Rasheed work for?
Salman Rasheed works for United Energy Pakistan
What is Salman Rasheed's role at the current company?
Salman Rasheed's current role is Manager IT Infrastructure.
What is Salman Rasheed's email address?
Salman Rasheed's email address is sa****@****ail.com
What schools did Salman Rasheed attend?
Salman Rasheed attended University Of Bedfordshire, Barnfield College (Technology Center), Denbigh High School.
What skills is Salman Rasheed known for?
Salman Rasheed has skills like Switches, Servers, Windows Server, Vpn, Software Installation, Vmware Esx, Data Center, Active Directory, Firewalls, Sql Server, Security, Windows Server 2003.
Who are Salman Rasheed's colleagues?
Salman Rasheed's colleagues are Shahzad Ahmad Khan Niazi, Sohail Akhtar, Muhammad Azhar Sindho, Muhammad Raheel, Mustafa Hasan Lakhani,, Zaheer Jamali, Subhan Babar.
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Salman Rasheed
Lahore District -
Salman Rasheed
Optimist | Empathetic | Passionate | Innovator | Learner | Mentor | Empowering Talent | Leadership Coach | Mba | Pgdbs-Hrd, Canada | Chrp |Islāmābād, Pakistan -
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