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Salman Sayed Email & Phone Number

Content Leader - Operations @ Believe - TuneCore | Cust Success | Cust Experience & Support | Product Manager | Pre & Post Sales | Onboarding | Team Management I Retention | Sales and BD | Trainer | B2B B2C | SaaS | PaaS at Believe
Location: Mumbai, Maharashtra, India 7 work roles 1 school
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Role
Content Leader - Operations @ Believe - TuneCore | Cust Success | Cust Experience & Support | Product Manager | Pre & Post Sales | Onboarding | Team Management I Retention | Sales and BD | Trainer | B2B B2C | SaaS | PaaS
Location
Mumbai, Maharashtra, India
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Who is Salman Sayed? Overview

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Salman Sayed is listed as Content Leader - Operations @ Believe - TuneCore | Cust Success | Cust Experience & Support | Product Manager | Pre & Post Sales | Onboarding | Team Management I Retention | Sales and BD | Trainer | B2B B2C | SaaS | PaaS at Believe, a company with 1461 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Salman Sayed.

Salman Sayed previously worked as Content Leader at Believe and Content Quality Supervisor at Believe. Salman Sayed holds Bachelor Of Science In Information Technology, Information Technology, A from University Of Mumbai.

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Email format at Believe

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Believe

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Profile bio

About Salman Sayed

Accomplished Customer Success and Content Leader with over 12 years of experience delivering outstanding results in the digital media and SaaS/PaaS industries. Proven expertise in driving operational excellence, fostering long-term customer relationships, and managing complete product lifecycles. Recognized for leading high-performance teams, executing innovative strategies, and significantly boosting customer satisfaction and business growth. Adept at navigating complex challenges and delivering tailored solutions that meet strategic objectives.

Current workplace

Salman Sayed's current company

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Believe
Believe
Content Leader - Operations @ Believe - TuneCore | Cust Success | Cust Experience & Support | Product Manager | Pre & Post Sales | Onboarding | Team Management I Retention | Sales and BD | Trainer | B2B B2C | SaaS | PaaS
paris, île-de-france, france
Employees
1461
AeroLeads page
7 roles

Salman Sayed work experience

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Content Leader

Current

India

* Lead and inspire a team of over 50 professionals to achieve content excellence and drive strategic growth.* Orchestrate the development and execution of innovative content strategies that significantly increase audience engagement and listenership metrics.* Oversee comprehensive content operations, including project management, performance analysis, and.

Jan 2024 - Present

Content Quality Supervisor

India

* Spearheaded a pilot process that improved content quality and streamlined distribution across multiple platforms.* Managed a team responsible for audio content distribution, ensuring compliance with platform guidelines and maintaining high standards.* Acted as the main escalation point for Apple-related issues, ensuring quick resolution and sustained.

Jun 2021 - Dec 2023

Customer Success Executive

India

* Enhanced client satisfaction through comprehensive HRMS onboarding, training, and support.* Played a pivotal role in reducing customer churn by proactively identifying and resolving client pain points.* Led webinars and training sessions to increase product adoption and optimize user experience.* Collaborated with Customer Success Managers to streamline.

Jul 2019 - Jun 2021

Customer Engagement Expert

India

* Delivered exceptional customer support using Zendesk and Salesforce, consistently exceeding customer satisfaction targets.* Partnered with marketing, design, and product teams to ensure seamless customer experiences.* Led product promotion initiatives that drove sales and enhanced revenue streams.* Maintained an ongoing commitment to professional.

Aug 2017 - Mar 2020

Senior Customer Service Representative

India

* Managed complex customer inquiries related to reservations, insurance claims, and financial transactions, ensuring compliance with EU regulations.* Advanced through various leadership roles, culminating in managing Tier 3 financial support and overseeing a team of 15.* Handled high-stakes social media escalations, ensuring swift resolution and.

Oct 2014 - Aug 2017

Mortgage Collections Specialist

India

* Successfully managed first-party collections for mortgage accounts, consistently meeting collection targets.* Provided tailored solutions to resolve customer queries and maintained strong client relationships.* Contributed to the overall financial stability of the organization by achieving monthly collection goals.

Feb 2014 - Oct 2014

Technical Support Professional

India

* Provided expert technical support for HP products, achieving high first-call resolution rates.* Enhanced customer satisfaction through effective troubleshooting and upselling of warranties and hardware products.* Played a key role in driving revenue growth by increasing customer loyalty and retention.

Mar 2013 - Nov 2013
Team & coworkers

Colleagues at Believe

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1 education record

Salman Sayed education

FAQ

Frequently asked questions about Salman Sayed

Quick answers generated from the profile data available on this page.

What company does Salman Sayed work for?

Salman Sayed works for Believe.

What is Salman Sayed's role at Believe?

Salman Sayed is listed as Content Leader - Operations @ Believe - TuneCore | Cust Success | Cust Experience & Support | Product Manager | Pre & Post Sales | Onboarding | Team Management I Retention | Sales and BD | Trainer | B2B B2C | SaaS | PaaS at Believe.

Where is Salman Sayed based?

Salman Sayed is based in Mumbai, Maharashtra, India while working with Believe.

What companies has Salman Sayed worked for?

Salman Sayed has worked for Believe, Bayzat, Genius U, Serco, and Ocwen Financial Solutions Pvt. Ltd. - Apac.

Who are Salman Sayed's colleagues at Believe?

Salman Sayed's colleagues at Believe include Vincent Orinel, Timothy Tsen, Yan Coutinho, Michael Quaillet, and Khushi Khandelia.

How can I contact Salman Sayed?

You can use AeroLeads to view verified contact signals for Salman Sayed at Believe, including work email, phone, and LinkedIn data when available.

What schools did Salman Sayed attend?

Salman Sayed holds Bachelor Of Science In Information Technology, Information Technology, A from University Of Mumbai.

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