1. Strategic Planning2. Strategic & Administrative Support3. Project/Assignment Planning, Coordination & Implementation4. Communication & Collaboration5. Reporting & Documentation6. Research & Analysis7. Networking & Stakeholder Relations8. Crisis Management9. Problem-Solving10. Personal Assistance

1. Administrative Responsibilities • Schedule Management • Correspondence and Communication • Documentation and Record Keeping2. Strategic Responsibilities • Project Management • Research and Analysis • Stakeholder Engagement3. Operational Responsibilities • Event Coordination • Office Management4. Support Responsibilities • Executive Support • Relationship Management5. Quarterly Newsletter Publication • Content Creation • Photography • Organization • Design Collaboration • Publication6. Additional Responsibilities • Ad Hoc Tasks

1. Strategic Planning2. Coordination and Implementation3. Performance Monitoring and Analysis4. Communication and Collaboration5. Research and Market Analysis6. Relationship Building7. Risk Assessment and Mitigation8. Resource Allocation9. Performance Metrics and KPIs10. Competitive Analysis11. Innovation and Continuous Improvement12. Change Management13. Reporting and Documentation

• Work directly under the Director to support him with any task as required. • Coordinate and execute projects, follow up and report to the Director accordingly. • Work closely with all the departments: Finance, Commercial, Marketing, Procurement, Admin, HR, Compliance and Production. • Prepare various reports, proposal letters and drafts. • Communicate, meet and maintain relationship with different interest groups. • Assist the Director on new business acquisitions. • Recruit the right people to reorganize the departmental structure.

This was the most amazing journey of my career, because working in this challenging and dynamic role and in such a diverse organization gave me the opportunity to reach my potential, know my strengths and weaknesses, improve my skills, enhance my human interaction and human management capability and many more developments both professionally and personally.• Act as the main spokesperson for the Board of Directors (BODs)/Management (Chairman, Managing Director, Finance Director and Director).• Work mainly with the Managing Director. • Follow up every decision taken by the management. • Work closely and mostly with the top employees (ED, CEO, CFO, COO, CHRO, GM). • Organize, schedule and manage all kinds of management meetings. • Prepare various kind of reports (production, efficiency, export, sales and collection report) for analysis, interpretation and decision-making process.• Consult with the BODs in determining appropriate course of action.• Manage all kinds of communications of BODs: Email, Letters and Other Correspondences. • Complete a broad variety of administrative tasks for the BODs.• Keep the management well informed of upcoming commitments and responsibilities.• Maintain complete confidentiality regarding any company or personal information.

• Reduce and Manage the Overdue. • Control the Outstanding with Sales. • Recover Bad Debt through Phone Calls, Customer Visits & Legal Action. • Monitor overall Collection & Deposit of overall operations of Bangladesh. • Determine Credit Worthiness. • Review all Sales Order before final approval.• Follow Up every payment commitment.• Produce various Credit Analysis Reports.• Implement Financial Ratios (ACP).Key Accomplishments & Learnings: •Suggested & Implemented strict & efficient Credit Management policies. •Recovered Bad Debt of more than TK 16 Lac in a year through regular Phone Calls & Client Visits.•Built & Maintained a strong Customer Relationship in overall Bangladesh.•Reduced the gap between growths of monthly Sales & Total Outstanding significantly.•Ensured proper monitoring & analysis of monthly Sales/Collections/Deposits.•Developed various Credit Analysis & Reports for management’s decision making.•Focused more on Slow-Moving Customers to reduce & control overdue.•Established effective payment practices for bad customers.•Prepared & Presented findings & analysis of “Overall Growth in Credit Management”.