* Responding to rate enquiries from clients for FCL/ LCL & Air shipments .* Negotiating with overseas agents and carrier for receiving competitive offers .* Preparing quotations and sending to clients . * Follow up with clients for feedback on import shipment quotations . * Generating Air / Sea bookings and co-ordinating with overseas agents from pickup till arrival of the shipment .* Sending BL instructions for import and Cross trade shipments , verifying Bill of Ladings… Show more * Responding to rate enquiries from clients for FCL/ LCL & Air shipments .* Negotiating with overseas agents and carrier for receiving competitive offers .* Preparing quotations and sending to clients . * Follow up with clients for feedback on import shipment quotations . * Generating Air / Sea bookings and co-ordinating with overseas agents from pickup till arrival of the shipment .* Sending BL instructions for import and Cross trade shipments , verifying Bill of Ladings with consignees and approving them.* Following up with overseas agents for Final bill of ladings and freight invoices * Tracking shipments and providing daily updates to clients ensuring customer satisfaction is achieved.* Co-ordinating with shipping lines for arrival notices.* Arranging payments to shipping lines & Delivery order collection from carrier for import shipments. * Creating arrival notices/ invoices and sending to clients for delivery order collection.* Preparing daily and weekly reports on enquiries generated , booking secured & customer service statics. * Providing feedback to overseas agents on lost enquiries. Show less