Salman Shareef Email & Phone Number

Oshawa, ON, CA

Oakville, ON, Canada

• Monitored and maintained Veeam, Network and Cloud (Azure/AWS) components according to established guidelines and best practices.
• Identified and categorized equipment issues, responding to calls-for-service to maintain SOC (Service Operation Center) effectiveness.
• Orchestrated and led shared projects, collaborating with Platform team to configure and maintain network monitoring thresholds.
• Expertise in infrastructure monitoring, Network performance monitoring, Application performance monitoring.
• Collaborated with platform team to report defects, manage project deliverables, and provide Quarterly Business Reviews (QBR) Reports to clients.
• Worked closely with customers to identify ongoing network & infrastructure issues causing over all noise on monthly basis by sharing vitals and alert analysis report.

Toronto, Canada Area

• Maintained communication networks, monitored network performance, and resolved any technical issues.
• Collaborated with colleagues on the improvement of network infrastructure in order to increase quality, reliability, effectivity, and reduce expenses.
• Installed and configured network devices, including routers, modems, hubs, switches, wireless APs, and WLAN controller
• Introduced automation of monitoring system for 24/7 network systems, bolstering continuity of operations.
• Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers and directory services security.
• Monitored residential network capacity and performance, as well as diagnosed and resolved residential network problems.

Toronto, Ontario, Canada

Analyzing & monitoring network performance for Residential and Enterprise Customers.Assisting NOC Manager in the development of NOC processes and procedures to enhance the performance.Participate in problem reviews, root cause analysis, problem resolution and trend analysis Monitoring network alarms and escalating issues to the concern department with 360.

Ajman, Ajman, United Arab Emirates

Monitored & analyzed Mobile (2G/3G/HSPA/LTE), IDD, and VOIP, Core (CS/PS), Fixed (IPTV, Video Streaming, Fixed LTE, and Internet), Applications (YouTube/Facebook/Twitter etc.), VAS & Roaming services nationwide.Reviewed, analyzed and maintained the system network along with its surveillance, first level fault acknowledgment, and troubleshooting of network.

Pakistan

Monitored Network Operations for ZTE South Region Telenor Swap during Pre-Launch & Post-Launch swap activities.Coordinated with RF Team, BSS Team and On-site contacts for resolving technical issues.Analysed & monitored network incidents and resolved all issues that occurred on same.Developed and implemented all network maintenance activities. Evaluated.

Pakistan

• Perform installation, commissioning, testing and troubleshooting of telecom equipment;
• Responsible for design verification, configuring, troubleshooting and installation of telecom systems, information technology systems and solutions;
• Inspect RF projects including connections and installation specification, powering up and test functionality of installed equipment;
• Collect and review customer requirements, conduct analysis, design and prototype system architecture as per customer specification;
• Prepare project plans, scope and documents to guide the execution and control of telecom network implementation and expansion projects;
• Perform various telecommunications equipment upgrades, routine inspection, and system diagnosis for the live network;

Master Of Engineering - Meng, Computer Systems Networking And Telecommunications

Master Of Science - Ms, Computer Systems Networking And Telecommunications

Master'S Degree, Mobile And High Speed Telecommunication Networks

Bachelor Of Engineering (Be), Electrical And Electronics Engineering

Master Of Science - Ms, Computer Systems Networking And Telecommunications

Master Of Engineering - Meng