Salonee Maurya
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Salonee Maurya Email & Phone Number

Incident and Release Manager, Scrum Master at Zycus
Location: Pune, Maharashtra, India 5 work roles 2 schools
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Current company
Role
Incident and Release Manager, Scrum Master
Location
Pune, Maharashtra, India
Company size

Who is Salonee Maurya? Overview

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Salonee Maurya is listed as Incident and Release Manager, Scrum Master at Zycus, a company with 1424 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Salonee Maurya.

Salonee Maurya previously worked as Incident/Release Manager, Scrum Master at Zycus and Team Lead (Problem and Knowledge Manager) at Capgemini. Salonee Maurya holds Bachelor Of Technology - Btech, Computer Science And Technology from Shivaji University.

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Email format at Zycus

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Zycus

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Profile bio

About Salonee Maurya

Dynamic Incident and Problem Manager with 5+ years in Scrum,Servicenow,Problem Management,Service Desk Management,Incident Management,Customer Handling,ITIL Framework,IT Service Delivery Management,Product Backlog Management,Release Planning

Current workplace

Salonee Maurya's current company

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Zycus
Zycus
Incident and Release Manager, Scrum Master
Pune, MH, IN
Website
Employees
1424
AeroLeads page
5 roles

Salonee Maurya work experience

A career timeline built from the work history available for this profile.

Incident And Release Manager, Scrum Master

Pune, MH, IN

Incident/Release Manager, Scrum Master

Current

Pune, Maharashtra, India

Led Incident Management processes for the EMEA region, ensuring adherence to SLAS and drivingcontinuous improvement initiatives.Tracked and analyzed incidents and problem tickets, performing trend analysis to identify recurring issues and root causes.Hosted daily SCRUM meetings to delve into issue occurrences and correlate root cause analyses, fostering a.

Nov 2023 - Present

Team Lead (Problem And Knowledge Manager)

Pune, Maharashtra, India

Managed a team of five professionals, ensuring streamlined Problem Management processes.Oversaw Problem records, conducting detailed root cause analysis, and identifying permanent solutions in adherence to ITIL best practices.Implemented time-saving automation through macro creation for streamlined report generation.Resolved software-related issues and.

Aug 2021 - Nov 2023

Incident Problem Manager

Pune Area, India

Developed customer communication plan for timely incident updates.Managed high-priority incidents, demonstrating composure and minimizing impact.Provided immediate emergency response and efficient incident management.Collaborated cross-functionally to execute customer incident response plans, resulting in quicker resolution times.Leveraged Telecom OSS.

Jul 2019 - Aug 2021

Project Intern

Jamshedpur Area, India

Worked on the project of Auto Data Transfer with Database

Dec 2017 - Jan 2018
Team & coworkers

Colleagues at Zycus

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2 education records

Salonee Maurya education

Science, Information Technology, 74.95%

Janardan Bhagat Shikshan Sansthas Changu Kana Thakur High School And Junior College

Activities and Societies: Winner for a interschool debate competition

FAQ

Frequently asked questions about Salonee Maurya

Quick answers generated from the profile data available on this page.

What company does Salonee Maurya work for?

Salonee Maurya works for Zycus.

What is Salonee Maurya's role at Zycus?

Salonee Maurya is listed as Incident and Release Manager, Scrum Master at Zycus.

Where is Salonee Maurya based?

Salonee Maurya is based in Pune, Maharashtra, India while working with Zycus.

What companies has Salonee Maurya worked for?

Salonee Maurya has worked for Zycus, Capgemini, Tech Mahindra, and Tata Steel.

Who are Salonee Maurya's colleagues at Zycus?

Salonee Maurya's colleagues at Zycus include Manish Kumar, Richa Singh, Subhanshu Soni, Smitesh Salunkhe, and Ramji T.

How can I contact Salonee Maurya?

You can use AeroLeads to view verified contact signals for Salonee Maurya at Zycus, including work email, phone, and LinkedIn data when available.

What schools did Salonee Maurya attend?

Salonee Maurya holds Bachelor Of Technology - Btech, Computer Science And Technology from Shivaji University.

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