Salonee Maurya Email & Phone Number
Who is Salonee Maurya? Overview
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Salonee Maurya is listed as Incident and Release Manager, Scrum Master at Zycus, a company with 1424 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Salonee Maurya.
Salonee Maurya previously worked as Incident/Release Manager, Scrum Master at Zycus and Team Lead (Problem and Knowledge Manager) at Capgemini. Salonee Maurya holds Bachelor Of Technology - Btech, Computer Science And Technology from Shivaji University.
Email format at Zycus
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About Salonee Maurya
Dynamic Incident and Problem Manager with 5+ years in Scrum,Servicenow,Problem Management,Service Desk Management,Incident Management,Customer Handling,ITIL Framework,IT Service Delivery Management,Product Backlog Management,Release Planning
Salonee Maurya's current company
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Salonee Maurya work experience
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Incident/Release Manager, Scrum Master
CurrentLed Incident Management processes for the EMEA region, ensuring adherence to SLAS and drivingcontinuous improvement initiatives.Tracked and analyzed incidents and problem tickets, performing trend analysis to identify recurring issues and root causes.Hosted daily SCRUM meetings to delve into issue occurrences and correlate root cause analyses, fostering a.
Team Lead (Problem And Knowledge Manager)
Managed a team of five professionals, ensuring streamlined Problem Management processes.Oversaw Problem records, conducting detailed root cause analysis, and identifying permanent solutions in adherence to ITIL best practices.Implemented time-saving automation through macro creation for streamlined report generation.Resolved software-related issues and.
Incident Problem Manager
Developed customer communication plan for timely incident updates.Managed high-priority incidents, demonstrating composure and minimizing impact.Provided immediate emergency response and efficient incident management.Collaborated cross-functionally to execute customer incident response plans, resulting in quicker resolution times.Leveraged Telecom OSS.
Colleagues at Zycus
Other employees you can reach at zycus.com. View company contacts for 1424 employees →
Manish Kumar
Colleague at Zycus
Bengaluru, Karnataka, India, India
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RS
Richa Singh
Colleague at Zycus
Mumbai, Maharashtra, India, India
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SS
Subhanshu Soni
Colleague at Zycus
Bengaluru, Karnataka, India, India
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SS
Smitesh Salunkhe
Colleague at Zycus
Mumbai, Maharashtra, India, India
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RT
Ramji T
Colleague at Zycus
Chennai, Tamil Nadu, India, India
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TC
Thao Chi
Colleague at Zycus
Ho Chi Minh City, Ho Chi Minh City, Vietnam, Viet Nam
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PG
Parth Gharat
Colleague at Zycus
Mumbai, Maharashtra, India, India
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MK
Marcus Keyes
Colleague at Zycus
Princeton, New Jersey, United States, United States
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DJ
Dnyaneshwar Joshi
Colleague at Zycus
Pune, Maharashtra, India, India
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SP
Shruti Pandey
Colleague at Zycus
Mumbai, Maharashtra, India, India
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Salonee Maurya education
Bachelor Of Technology - Btech, Computer Science And Technology
Science, Information Technology, 74.95%
Frequently asked questions about Salonee Maurya
Quick answers generated from the profile data available on this page.
What company does Salonee Maurya work for?
Salonee Maurya works for Zycus.
What is Salonee Maurya's role at Zycus?
Salonee Maurya is listed as Incident and Release Manager, Scrum Master at Zycus.
Where is Salonee Maurya based?
Salonee Maurya is based in Pune, Maharashtra, India while working with Zycus.
What companies has Salonee Maurya worked for?
Salonee Maurya has worked for Zycus, Capgemini, Tech Mahindra, and Tata Steel.
Who are Salonee Maurya's colleagues at Zycus?
Salonee Maurya's colleagues at Zycus include Manish Kumar, Richa Singh, Subhanshu Soni, Smitesh Salunkhe, and Ramji T.
How can I contact Salonee Maurya?
You can use AeroLeads to view verified contact signals for Salonee Maurya at Zycus, including work email, phone, and LinkedIn data when available.
What schools did Salonee Maurya attend?
Salonee Maurya holds Bachelor Of Technology - Btech, Computer Science And Technology from Shivaji University.
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