Seasoned Quality and Continuous improvement leader with a proven track record for building customer oriented delivery excellence frameworks.Member of Women for Ethics in AI W4EAI- UNESCOA professional agile leader skilled at driving organization level transformation programs.Leading turn key continuous improvement projects bringing concrete value to an organization.Highly experienced in Process Definition, Implementation, Audits and Improvement.Other key projects:- Tracking Strategic Organization Performance by implementing a Balanced Score Card Model- Improving Risk Assessment & reporting by automating Project Governance process- Best Practice, Ideal Process and Project Management Consulting For Development, Maintenance and Support Projects- Process Improvement and Measurement System Consulting- Led ISO 20000 certification Audit for Managed Services and Its Internal Vendors and achieved the same in Dec 2015.Through the course of my career, have acquired successfully following relevant certifications in this profile:-Professional agile leader, Certified Scrum master- Certified Software Quality Analyst- CSQA-ITIL Expert-Lean Six Sigma Certified-Six Sigma Yellow Belt (Certified by QAI)Soft Skills- Communication , CXO level expectation handling, Conflict management, coaching and mentoring