Spearheaded operational strategy, process implementation, and production planning to drive business growth and cost optimization. Instituted robust compliance controls and enhanced customer service, resulting in increase in customer satisfaction, reduction in operational costsLeveraged online platforms to expand market reach and new customers and with the use for data analytics tools drove performance improvements and informed strategic decision-making, ensuring the achievement of key objectives

Focusing on business development and growth strategy using online wholesale platforms. Helping with operational set up, social media marketing and customer management.

As an Analyst, I leveraged my technical and analytical skills to drive the successful implementation of two major projects: a precious metals e-commerce platform and an internal sales forecasting application. I collaborated effectively with developers, ensuring thorough testing and seamless integration with existing systems.In addition to project work, I was responsible for managing sales performance reporting, utilizing data analysis tools to provide senior management with clear, concise, and actionable insights. My research and analytical abilities were further demonstrated in my ad-hoc assessments of new trading partners and opportunities, which informed strategic business decisions.

Leveraged my technical expertise, including VBA and complex Excel formulas, to automate and streamline regulatory reporting processes, ensuring timely and accurate submission of quarterly RWA reports for BASEL II compliance and adherence to FSA standards. Developed a comprehensive range of new regulatory reports, working closely with external agencies to interpret and implement complex requirements, while simultaneously identifying opportunities to simplify and automate these processes.Further demonstrated my technical skills and regulatory knowledge by developing Pillar 3 disclosure reporting in alignment with BASEL II guidelines. As an active participant in internal discussions on BASEL III regulations, I provided valuable technical and regulatory insights to inform strategic planning and decision-making, often suggesting automation solutions to enhance efficiency and accuracy.

As a Process Optimization Manager, I spearheaded initiatives to automate, de-risk, and streamline Corporate Credit Risk reporting processes. By eliminating redundancies and inconsistencies, I achieved a 27% reduction in operational costs and successfully offshored over 90 repetitive tasks. In collaboration with the production team, I developed over 50 key information packs, enhancing efficiency and data accuracy.Additionally, as a Credit Risk Analyst within the Corporate Credit Risk team, I produced and reviewed critical information packs, ensuring accuracy and relevance before presenting findings and updates to senior stakeholders. Simplification of data analysis and reporting processes contributed to timely and accurate reporting leading to well-informed decision-making and risk mitigation.