• Oversaw end-to-end data flow in Power Couple Project Management of over 50 potential digital customers per week for conversion data processes, troubleshooting, and reporting• Support Analytics data migration, saved up to $330K• Monitored daily data flow related to potential digital customers in Power Couple Project using SAS, SQL, and Azure Databricks• Provided data summary reports and performance insights for Agency, Marketing, and Product teams• Conducted data cleaning for… Show more • Oversaw end-to-end data flow in Power Couple Project Management of over 50 potential digital customers per week for conversion data processes, troubleshooting, and reporting• Support Analytics data migration, saved up to $330K• Monitored daily data flow related to potential digital customers in Power Couple Project using SAS, SQL, and Azure Databricks• Provided data summary reports and performance insights for Agency, Marketing, and Product teams• Conducted data cleaning for over 12 campaigns in a month Show less

• Ensured compliance to revenue policies• Generated reports to identify potential areas of revenue loss• Checked accuracy of inputted data on all tax return orders• Reconciled customers’ balances and ensured accurate billing information• Collaborated with other departments to identify discrepancies with tax return orders• Liaised between customers and the billing department to ensure customer satisfaction

• Assisted with the analysis of financial statements to identify attractive investment opportunities• Developed a thorough understanding of company policies and procedures• Developed understanding of financial models and market trends• Conducted research and surveys to inform potential investments• Researched global asset classes to identify trends and correlations• Assisted staff with research and other administrative tasks as needed

• Conducted monthly in-person audits of retail channels nationwide• Continuously identified opportunities to enhance channel survey and audit processes• Designed and implemented detailed surveys distributed to the retail channel• Evaluated and analyzed quarterly survey results to ensure maximized profitability• Developed and maintained productive partner relationships with over 50 retail channels• Built out the data and reporting to provide real-time insights into the… Show more • Conducted monthly in-person audits of retail channels nationwide• Continuously identified opportunities to enhance channel survey and audit processes• Designed and implemented detailed surveys distributed to the retail channel• Evaluated and analyzed quarterly survey results to ensure maximized profitability• Developed and maintained productive partner relationships with over 50 retail channels• Built out the data and reporting to provide real-time insights into the product marketing funnels and business KPIs Show less

• Conduct one-on-one interviews with hospital staff members to gather feedback on work environment, job satisfaction, communication, training opportunities, and overall employee experience• Conduct one-on-one interviews with patients to gather feedback on various aspects of the hospital experience, including satisfaction with medical care, communication with healthcare providers, cleanliness, wait times, and overall experience.• Interpreted data for mapping purposes and entered data… Show more • Conduct one-on-one interviews with hospital staff members to gather feedback on work environment, job satisfaction, communication, training opportunities, and overall employee experience• Conduct one-on-one interviews with patients to gather feedback on various aspects of the hospital experience, including satisfaction with medical care, communication with healthcare providers, cleanliness, wait times, and overall experience.• Interpreted data for mapping purposes and entered data into computer programs• Compiled and analyzed survey data to determine boundary lines for various properties Show less

Superprof is a knowledge-sharing platform that connects those who want to learn and who want to teach.• Provide an additional tutors of Math, Science, and English for 10 hours a week• Elevating students' performance through optimizing learning system