Salvador Silva Email & Phone Number

Peabody, Massachusetts, United States

Peabody, Massachusetts, United States

Andover, Ma

Danvers, Massachusetts

Greater Boston Area

Researches and investigates high risk transactions across all payment channels and analyzes patterns to identify and prevent probable fraud. Provide quick decision of alerts and/or claims to mitigate fraud losses. Provide exceptional service to internal and external customers, including support to all branches. Analyze case details to identify methodology of each fraud scheme, assess existing preventive controls, identify control gaps, recommend and implement… Show more Researches and investigates high risk transactions across all payment channels and analyzes patterns to identify and prevent probable fraud. Provide quick decision of alerts and/or claims to mitigate fraud losses. Provide exceptional service to internal and external customers, including support to all branches. Analyze case details to identify methodology of each fraud scheme, assess existing preventive controls, identify control gaps, recommend and implement mitigation strategies. Analyze loss experience based on monthly/quarterly/annual losses for trending. Contribute to Key Performance Indicators, prevention results, and fraud loss management reports. Maintain case management system for tracking of fraud cases and relevant information. Show less

Greater Boston Area

Performs pre-hire employment background checks and current employee recurring background checksProvides status updates to recruiting coordinators and hiring managersUpdates background check results in internal HR information system Communicates with candidates to gather missing/clarifying informationEscalates potential issues to Recruiting Coordinator and/or Background Investigations ManagerConducts monthly CDL random drug/alcohol testing program… Show more Performs pre-hire employment background checks and current employee recurring background checksProvides status updates to recruiting coordinators and hiring managersUpdates background check results in internal HR information system Communicates with candidates to gather missing/clarifying informationEscalates potential issues to Recruiting Coordinator and/or Background Investigations ManagerConducts monthly CDL random drug/alcohol testing program (countrywide process)Collects CDL drug/alcohol chain of custody forms from area supervisors and provides Business Operations, Transportation Director with monthly test result statistics Show less

Performed consumer statement verifications on private student loan applicants prior to loan application process, verifying credit reporting information when necessary Reviewed outgoing student loan applications, ensuring the legitimacy of documents provided by applicants including paystubs, W2, 1099, and 1040 forms Tracked identity theft claims from clients, loan servicers, and collections services on pre-existing student loans via hotline calls, emails, and… Show more Performed consumer statement verifications on private student loan applicants prior to loan application process, verifying credit reporting information when necessary Reviewed outgoing student loan applications, ensuring the legitimacy of documents provided by applicants including paystubs, W2, 1099, and 1040 forms Tracked identity theft claims from clients, loan servicers, and collections services on pre-existing student loans via hotline calls, emails, and faxesCreated case files for the investigation of identity theft claims on pre-existing student loans Conducted identity theft investigations, assisting attorneys and law enforcement officials as neededWorked strategically with fraud department identifying fraudulent activity identifiers within the private student loan product for SunTrust Bank and Union Federal Savings Bank Show less

Promoted quality patient care by encouraging a safe, cooperative, and professional environment for both patients and staffResponded to all emergency codes on units such as psychiatric emergencies, cardiac pulmonary arrests, and fire emergenciesPrepared daily reports listing all of security officer’s actions while on shift including number of patients supervised, visitors escorted, and all incidents

Assisted Attorneys with case preparation in areas including Personal Injury, Estate Planning, Domestic Relations, and Landlord/Tenant LawConducted legal research and writing projects on precedent cases related to attorney’s work load Performed administrative duties such as greeting clients, answering phones, and filing legal documents