New and used motorcycle sales. Meet and greet customers, engage and probe to determine needs, priorities and possible objections. Present numbers, assist with credit application and entry into CRM system. Assist Sales Manager structuring deals, doing trade evaluations, closing deals and preparing funding packets. Recruited and trained new team members on successful sales and closing techniques. Efforts resulted in almost 40% of dealerships overall major unit sales.

Overall supervision of multi-line retailer including sales, service and repair of Indian, Big Dog, Ultra and pre-owned Harley-Davidson motorcycles. Responsibilities included but not limited to; evaluation of daily performance goals/requirements for all departments. Ensure the appropriate scheduling of staff and resources. Responsible for all parts and material buying and ordering, using "Just in Time" order/acquisition system for the Custom build division that resulted in dramatic cost savings. This included monitoring inventory levels and identifying and implementation of possible cost reduction activities. Implemented a daily “Save a deal” meeting to review previous days un-delivered deals that resulted in a 40% increase in monthly sales numbers. Sourced and developed new financing for motorcycle sales, specifically for Custom OEM and pre-titled Harley Davidson. One of which became the primary recreational lenders for over 80% of the financed deals.Also periodically consulted for Ultra Motorcycle during this time frame assisting the Production Supervisor as National Sales Director. Same owner, both companies.

Instruction and training of entry level Harley Davidson technicians. Taught classes for Harley-Davidson's "Late Model" program. Responsible for day-to-day supervision of students including but not limited to, daily instruction, recording attendance and drive lab supervision. Developed and implemented ELSA (Entry Level Skills Assessment) program for Harley-Davidson Motor Company, to determine technician skill level prior to employment. Developed training goals and course content for several Harley Davidson late model curriculum components. Produced training materials for same following the approved design standards and guidelines of the institution.