Matthew Edmond Email & Phone Number

Irvine, California, Us

Irvine, California, Us

Working with smart teams locally and globally to design, develop and deliver top-notch mobile and web software and build powerful ecosystems.

Brainstorming, designing and developing cool, fun and exciting product and feature ideas.Managing Web App, API and Mobile App development teams.Implementing Product Management and lean, agile development.Implementing Product Marketing Management synchronised with Product Management.Implementing CRM with Sales and Marketing, aligned with Product releases and campaigns.Developing the ecosystem, including B-to-B and B-to-C partners and platform integrations.

Setagaya-Ku, Tokyo, Jp

Managing the product management team and directly managing key Rakuten financial & eCommerce products including; E-Concierge, Credit Card, Points, Smart Card, Edy card, Rakoo and R-Pay. Key objectives include establishing lean & agile product management methodology, training and working with business users for their requirements. Developing the business case for a data-driven E-Concierge service for web and mobile, including the solution design together with NLP and A.I. capabilities.Establishing lean and agile product development, training and Product Manager management.Implemented the agile development of product management as a product with the Product Management team, providing continuously enhanced; product management processes, content, training, standardized templates and a standardized central product repository and product life-cycle management dashboard.Successfully took over a troubled product, implemented scrum agile development and subsequently handed over the product to a product manager under my management.

Miami, Fl, Us

Managed the development of the Scalastica SaaS Platform, including an event management service and independently branded services. Key objectives were to develop the JSON API and mobile applications for iOS and Android using both on-shore and offshore developer teams. Leading the agile development of the JSON API designed for the Portal Web 2.0 development and the Mobile Applications for use with various integrated brands.Leading the agile development of the event management portal based on the Scalastica Platform, including the conception and design of new features and the subsequent data migration.Conceived, designed and launched an independently branded service based on Scalastica.Performed partner channel development and customer management for Scalastica and a related portal brand. Prepared the catalog, web and direct marketing campaigns, partner and customer collateral.Wrote and published “The Cloudsultants’ Essential Guidebook” in English on Amazon to accompany a portal brand release and the SDaaS+AMS service delivery model.

Tokyo, Jp

SaaS & Service Delivery Product Management: Product & Project Manager: 2012-10 to 2015-01Designed and managed the agile development of the SDaaS+AMS service leveraging a on-shore and off-shore developer teams.* Led the successful release of the service resulting in first order of over $300,000.* Led the successful agile development of the required features with partner, JPort, Inc.* Conceived and successfully lobbied stakeholders to produce the SDaaS+AMS service delivery model, including building resource partners, as well as successfully negotiating the system development by partner.* Successfully arranged the integration of Zadara Storage with AWS Direct Connect, including 10G circuit delivery, testing and connectivity to the Zadara Storage infrastructure.* Led the negotiations with Zadara Storage, Inc., in the US to bring Zadara Storage to Japan.Cloud Infrastructure Consulting: Cloud Consultant: 2012-05 to 2012-12* Delivered infrastructure and Cloud Platform integration report for Colt’s newly acquired Cloud Services entity, Think Grid, based on the Parallels software platform.* Delivered cloud platform due diligence report to key Colt stakeholders in UK and EU on the to-be-acquired Cloud Services entity, Think Grid.Product & Project Manager: 2011-08 to 2012-10* Managed a complex 3-Data Centre, MS Dynamics ERP + IBM SAN DR build-out from Japan, leveraging multiple vendors in Japan, Singapore, UK and India.* Managed the agile development of the internal ESB (Enterprise Service Bus) that included integration between the internal Siebel CRM, the external SFDC service and the sales/customer portal. * Managed the agile development of a complex monitoring software for a major financial client, enabling client retention and improved network service management.* Implemented the KVH internal Share Point solution, replacing an out-dated document management system that had been in place for over ten years.

Tokyo, Jp

Tasked with managing various Service Delivery and Transition Projects, Internal Management and Sales Management, consulted to take up the challenge of building and taking a local vendor to the next level by leveraging my knowledge and deep understanding of building super-efficient systems and infrastructures to facilitate improved sales performance – which we were expanding to deliver a highly efficient, scalable, extensible and integrated mash of ASPs (CMS, CRM), SaaS (Groupware, VOIP, CRM, ERP) and DaaS (Windows & Linux) to new existing clients and concurrently, heading the Sales Team, managing projects.

Tokyo, Jp

Brought a number of SaaS Solutions into Japan to offer to the IDCs, Hosting companies, System Integrators and Enterprise. Designed and developed a SaaS middleware application.Successfully revived the Itrix software as a service, renaming it IYP, partnering with a hosting company, overseeing the integration into the hosting platform as a preferred payment and point system.Wrote & submitted second patent in Tokyo, JapanSuccessfully negotiated and delivered the first customer contract for ZaBridge within 3 months of beta release. Over 10 thousand domains and 50 thousand email addresses were successfully synchronised using the service.Successfully planned and launched ZaBridge at Japan’s major hosting event, Hosting Pro, meeting the very tight deadline.Led the design and agile development of on-shore and off-shore (Russia) resources to produce ZaBridge SaaS middleware software, delivering after only 4 months of development, integrating the multiple SaaS solutions.Negotiated and obtained exclusive rights to the Japanese market for numerous major SaaS solutions (Video Conferencing, VoIP, Groupware, Flashphone, Domain Management) founded in Germany, Romania, Russia and the US.

Frankfurt Am Main, Hessen, De

Consulted to manage the Transition and Service Delivery Management for Deutsche Bank's (DB) Tokyo back-office (Non-Sales & Trading) for 1200+ users.The DB project began in 2010-03 with the transition from DB's incumbent team of engineers to a two-tiered Managed Services Support model, with the local team consisting of engineers from the local vendor providing service on behalf of the Project's global/APAC Partner - with myself initially as the Transition Manager, and later shifting over to the Service Deliver Manager role.This role has required liaising and creating a bridge between the Local Vendor Partner, DB Management in Japan and our APAC Partner, Getronics, in Malaysia/Singapore/UK. This was a challenging yet valuable assignment in terms of balancing the DB "culture" and expectations with the contractual requirements and scope as well as the inherent commercial limitations.6 months after transition, we were able to achieve the best quality scores as well as the best SLA in the APAC region with more Users per engineer (4 engineers to 1200+ Users). In the process of preparing the new procedures and documenting the SDM role, I formulated new reports and Team monitoring metrics to keep the Team "health" in check and I was concurrently training two Team Leads and potential SDMs to replace me when I was to eventually remove myself from the project.

With the introduction of Parallels products into Japan, set up the first Japan branch, leading to a joint venture with a major hosting company and finally establishing a 100% owned corporate entity.2007 - Grew from a 3-person team to 10-person team and installed the new Japanese Director and oversaw the corporate name change from to Parallels, Inc., following the US name change2006 - Oversaw the closing of the JV and establsihed SWsoft's 100% wholly-owned CorporationMade an order valued at over 25 million JPY that delivered over 4,000 VPS to a major Japanese ISP2005 - Oversaw a Joint Venture with a major Japanese ISP and set up SWsoft Japan, Inc., enabling the sale of a Cloud Platform for over 50 million JPY2004 - Successfully set up SWsoft Japan Branch as Representative Director and founded over 20 channel partners within the first 10 months, many of whom still remain as growing partners today. Prepared and held the first successful SWsoft Japan Summit.Implemented the Japan Sales/Support/Localisation systems and teams, personally developing the support, ordering and license management system that continued to be used for the next 6+ years2003 - Introduced SWsoft’s core products, Plesk, Virtuozzo and HSPC to the Japanese market, prepared the localization, support process, marketing material and launch events at major technology expos in Tokyo

Together with four founders, spun-off from the previous company, Visionarts, Inc., to develop a point-marketing-payment system. Developed a world-class point-marketing/ payment system to be launched initially in the Japanese market. Due to shortage of self-funding, the company was forced to fold, but fortunately after the major development was complete.* Managed the agile development of the platform and integrations* Negotiated ownership of the resulting software for later revitalization in Saloob, Inc.

Set up an office in San Jose as part of Visionarts' expansion strategy for IP3 technology as the Marketing & Business Development Manager in the Overseas Strategy & Business Development Division.Analysed the U.S. technology market, focusing on related areas for 8 months. Spent a total of 4 months researching the Californian market from San Jose, making contact with many firms and attending technical seminars and conferences. Coincidentally met the CEO of SWSoft, Inc.The technology was sold to Sony and the U.S. office was closed down and staff returned to Japan. * Built a strong network of potential partners* Established a temporary US office in San Jose, California

Performed the leading sales to various IT companies around Tokyo. First entry into Japanese business and technology environment and provided a solid direct sales and networking experience.* Learned solid cold-calling skills and confidence* Built a strong network of technology relationships

Concurrently ran a self-funded venture to produce a unique packaging product. Developed the package geometric shape and designed multiple covers. Consigned a printing company to print full colour copies of the designs and consigned a draft person to build the die-cast for mass production.* Designed a geometrically unique packaging design, submitted to design awards* Successfully sold first product in Fremantle - first venture sales experience* Wrote & submitted first patent in Perth, Western Australia

Boc, Accounting, Marketing, Japanese Language

High School Graduation, Accounting And Economics