Salvador Lorente Martínez

Salvador Lorente Martínez Email and Phone Number

Owner at Discover Sóller - Front Office Manager at Alcázar Hotel Sóller ****SUP @ Discover Soller
Salvador Lorente Martínez's Location
Greater Palma de Mallorca Metropolitan Area, Spain
About Salvador Lorente Martínez

Salvador Lorente Martínez is a Owner at Discover Sóller - Front Office Manager at Alcázar Hotel Sóller ****SUP at Discover Soller. He possess expertise in gerencia de hoteles, control de costes, customer service, benchmarking, food and beverage and 3 more skills. He is proficient in Alemán and Inglés. Colleagues describe him as "A pesar de que las situaciones de un Hotel 5 estrellas puedan superarte Salvador siempre ha sabido dar una solucion a los problemas que han ido surgiendo" and "I have worked with Salvador since the last 5 years, and I am very satisfied with his professionalism and how he developed during the years. He is very well organized in his work, responsible and proactive. He takes his time to connect with our guests in a way that they will remember him and remember their experience with us, being so, one of our best ambassadors. I can see a very successful career for him in the next years, and I hope that he will remain with us much longer. Thanks for everything Salva!"

Salvador Lorente Martínez's Current Company Details
Discover Soller

Discover Soller

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Owner at Discover Sóller - Front Office Manager at Alcázar Hotel Sóller ****SUP
Salvador Lorente Martínez Work Experience Details
  • Discover Soller
    Propietario
    Discover Soller Dec 2024 - Present
    Palma, Islas Baleares, España
  • Alcázar Hotel Sóller
    Front Office Manager
    Alcázar Hotel Sóller May 2024 - Present
    Sóller, Islas Baleares, España
    Preapertura y apertura de un hotel boutique de 4 estrellas superior en el centro de Sóller, Mallorca. Responsable de la coordinación de la apertura con management, la formación del equipo de recepción, y la implementación de procesos operativos, garantizando una experiencia excepcional para los huéspedes desde el primer día.
  • Gran Hotel Sóller
    Front Office Manager
    Gran Hotel Sóller Feb 2022 - May 2024
    Sóller, Islas Baleares, España
    Gestión reputación on-line con medidores como ReviewPro, TrustYou y TripAdvisor.Yield Management.Capacitación de personal.Gestión de reservas y rack.Concierge.Creación de la web de Can Blau Restaurant.Manejo de web del Gran Hotel Sóller y Can Blau Restaurant.Gestión del libro de reservas de Can Blau Restaurant.Implementación del programa Viajes Sostenibles en Booking.com.Elaboración estrategia email marketing 2023.Caja y auditoría contable.- Travellers' Choice Award 2022 - 2023 TripAdvisor.- Mejora progresiva de la satisfacción del huésped en cuestionarios internos.- Mejor puntuación histórica de la satisfacción del huésped en cuestionarios internos.- Mejor puntuación histórica en Holidaycheck 5,7/6.- Mejora en la reputación online en medidores como TrustYou o TripAdvisor.
  • Hotel Aimia
    Front Office Supervisor
    Hotel Aimia Apr 2021 - Feb 2022
    Sóller, Islas Baleares, España
    Yield Management.Capacitación de personal.Gestión de reservas y rack.Atención al cliente y agente de reservas (presencial/teléfono/correo).Concierge.Manejo de web Aimia y Airecel Restaurant.Contabilidad.Creación protocolos Covid-19.Planificación estratégica del desarrollo sostenible del hotel a medio/largo plazo (21 ODS).Reconocimientos:Traveller's Choice Award 2018/2019/2020/2021.Traveller's Choice Award Airecel Restaurant 2018/2019/2020/2021.Tripadvisor Certificate of Excellence (Hall of Fame).Booking.com Traveller Review Awards 2018/2019/2020/2021.Hotels.com Loved by guests Award 2018/2019.Hotels.com Most Wanted Award 2019.Holiday Check Award 2019/2020/2021.Notable mejora satisfacción general huésped en indicadores como TrustYou y Tripadvisor.
  • Hotel Aimia
    Front Office Agent
    Hotel Aimia Mar 2018 - Apr 2021
    Port De Soller, Baleares, España
  • Hotel Aimia
    Reservations Sales Agent
    Hotel Aimia Nov 2018 - Dec 2018
    Port De Soller, Baleares, Spain
  • Valentin Hotels & Resorts
    Subdirector Internship
    Valentin Hotels & Resorts Jun 2017 - Aug 2017
    Palma Y Alrededores, España
    Elaboración de análisis de rentabilidad por punto de venta.Análisis de rentabilidad ofertas de AyB.Control y evaluación de entrada de mercancías.Asistencia a maître en servicio de desayuno y cena.Asistencia al director general.Contabilidad.
  • Valentin Imperial Riviera Maya
    Cost & Revenue Controller Trainee
    Valentin Imperial Riviera Maya Dec 2015 - Apr 2016
    Solidaridad, Quintana Roo, México
  • Valentin Imperial Riviera Maya
    Customer Service Trainee
    Valentin Imperial Riviera Maya Oct 2015 - Nov 2015
    Soldaridad, Quintana Roo, México
  • Portixol Group
    Waiter
    Portixol Group Jul 2015 - Sep 2015
    Port De Soller, Baleares, España
  • Portixol Group
    Waiter
    Portixol Group Jul 2014 - Aug 2014
    Sóller, Mallorca

Salvador Lorente Martínez Skills

Gerencia De Hoteles Control De Costes Customer Service Benchmarking Food And Beverage Recursos Humanos Microsoft Outlook Microsoft Dynamics Nav

Salvador Lorente Martínez Education Details

Frequently Asked Questions about Salvador Lorente Martínez

What company does Salvador Lorente Martínez work for?

Salvador Lorente Martínez works for Discover Soller

What is Salvador Lorente Martínez's role at the current company?

Salvador Lorente Martínez's current role is Owner at Discover Sóller - Front Office Manager at Alcázar Hotel Sóller ****SUP.

What schools did Salvador Lorente Martínez attend?

Salvador Lorente Martínez attended University Of Helsinki, Hotel-Lo Management Solutions, Eneb - Escuela De Negocios Europea De Barcelona, Hotel-Lo Management Solutions, Universitat De Les Illes Balears.

What skills is Salvador Lorente Martínez known for?

Salvador Lorente Martínez has skills like Gerencia De Hoteles, Control De Costes, Customer Service, Benchmarking, Food And Beverage, Recursos Humanos, Microsoft Outlook, Microsoft Dynamics Nav.

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