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Salvador Mateo Email & Phone Number

Senior Customer Service Manager at NGNY Devices

Location: Greater Barcelona Metropolitan Area, Spain 10 work roles 3 schools

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✓ Verified August 2026 3 data sources Profile completeness 100%

Current company

NGNY Devices

Role

Senior Customer Service Manager

Location

Greater Barcelona Metropolitan Area, Spain

Company size

19 employees

Who is Salvador Mateo? Overview

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Quick answer

Salvador Mateo is listed as Senior Customer Service Manager at NGNY Devices, a with 19 employees, based in Greater Barcelona Metropolitan Area, Spain. AeroLeads shows a matched LinkedIn profile for Salvador Mateo.

Salvador Mateo previously worked as Business Developer at Wideum and Business Developer - Digital Marketing at Eyown Technologies Sl. Salvador Mateo holds Máster, Digital Marketing E-Commerce from Eae Business School.

Company email context

Email format at NGNY Devices

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NGNY Devices

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Profile bio

About Salvador Mateo

More than 30 years of experience in Commercial Support, Technical Assistance and Organizational Management. Over 14 years as a Service Manager for Spain and Portugal in a Swiss Company. Actually as a Service Manager in a engineering company that manufacture and sell instruments for laboratory automation.Completed a Master in Digital Marketing & e-commerce.

Listed skills include Microsoft Office, Liderazgo De Equipos, Microsoft Word, Iniciativa, and 6 others.

Current workplace

Salvador Mateo's current company

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Ngny Devices

Senior Customer Service Manager

barcelona, catalonia, spain

Website

ngny.es

Employees

19

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Company profile

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10 roles

Salvador Mateo work experience

A career timeline built from the work history available for this profile.

Senior Customer Service Manager

Current

Ngny Devices

Barcelona

Oct 2020 - Present

Business Developer

Wideum

Barcelona

Promotion and sales of the solution for Video Remote Support on real time Remote Eye®. (www.remoteeye.com)

Jun 2019 - Sep 2020

Business Developer - Digital Marketing

Eyown Technologies Sl

Barcelona Y Alrededores, España

Apr 2017 - Sep 2020

Service Manager

Tecan

Barcelona Y Alrededores, España

Development of business plans, KPI, billing, and expenses budget. Growth from 0,5 to 2,7m€.Monitor the customer satisfaction. Average level 2,8/3.Set the Service Structure and Call Center for Tecan Ibérica.Lead a Team of 6 specialists and 1 back office.Staff training plans to improve hard and soft skills.Deal with key accounts service customers.Manage suppliers and external partners.Prioritize tasks and set the agenda for the technical team. Procedures:development, application and improvement. Customize standard solutions according customer needs.Promotional campaigns of products and services.Problem solving. Conflict resolution.Service quality manager.Weekly, monthly, quarterly and yearly forecasts and reports.Liaison between Sales, Service and Logistics.Participation and organization of national and international projects, meetings, events, courses, workshops and presentations.

Jan 2003 - Dec 2016

Field Service Engineer / Field Application Specialist

Tecan

Barcelona Y Alrededores, España

Install instrumentsDevelop applicationsTrainings to a customersPreventive and corrective interventionsProduct demonstrations and trade showsSupport to sales representatives

May 2001 - Dec 2002

Field Service Engineer / Field Application Specialist

Radim Ibércia

Barcelona Y Alrededores, España

Instruments Installation and users trainingsDevelop applicationsPreventive and corrective interventionsProduct demonstrations and trade showsSale of ELISA and RIA products

May 1995 - May 2001

It Support Mediterranean Region

Mapfre

Barcelona Y Alrededores, España

Position held in the Mapfre Finanzas, from Mapfre GroupComputer and software system maintenanceInstalling at customers of credit applications and managing the data collection

Dec 1986 - Jul 1998

Business Associate

Ruiz Y Salvador S.L.

Barcelona Y Alrededores, España

Open the Spanish market to the Swiss liquid handling instruments Rosys A.G.Customer research Develop applications for liquid handling instruments and for other marketsInstrument maintenance servicesTrainings to the customers and to end users

Mar 1994 - May 1995

Field Application Specialist For Tecan Instruments

Comercial Asens Llofriu

Barcelona Y Alrededores, España

Instruments installationDevelop applications and sales support

Apr 1990 - Mar 1994

It Support Spain, North East Region

Bnp Paribas

Barcelona Y Alrededores, España

Maintenance of computer applicationsIT support for the area officesAdministrative tasks in the Foreign dept.

Jul 1988 - Apr 1990

Team & coworkers

Colleagues at NGNY Devices

Other employees you can reach at ngny.es. View company contacts for 19 employees →

Jordi Baldé Rodríguez Colleague at Ngny DevicesGreater Barcelona Metropolitan Area, Spain View → JG

Jeriel García Colleague at Ngny DevicesBarberà Del Vallès, Catalonia, Spain View → NV

Nanett Valentina Sandoval Jiménez Colleague at Ngny DevicesA Coruña, Galicia, Spain View → YC

Yolanda Cruz Isábal Colleague at Ngny DevicesViladecans, Catalonia, Spain View → VF

Víctor Fernández García Colleague at Ngny DevicesRubí, Catalonia, Spain View → JV

Joan Viladomat Colleague at Ngny DevicesGreater Barcelona Metropolitan Area, Spain View → DF

David Francisco Dorado Sevilla Colleague at Ngny DevicesSpain View → AV

Ainhoa Vitalia Cuello Montero Colleague at Ngny DevicesL'Hospitalet De Llobregat, Catalonia, Spain View → JE

Jordi Esplugues Colleague at Ngny DevicesGreater Barcelona Metropolitan Area, Spain View → AM

Agustí M. Colleague at Ngny DevicesBarcelona, Catalonia, Spain View →

3 education records

Salvador Mateo education

Máster, Digital Marketing E-Commerce

Eae Business School

Service Manager Kvd

Marketing Akademie (Hamburg)

Final Examination Paper " Optimization of the interface between Sales and Service"

Education record

Others

Application Analysis Programming languages, Basic, Cobol, Clipper, C, VB Technical assistance and other disciplines in the different.

FAQ

Frequently asked questions about Salvador Mateo

Quick answers generated from the profile data available on this page.

What company does Salvador Mateo work for?

Salvador Mateo works for NGNY Devices.

What is Salvador Mateo's role at NGNY Devices?

Salvador Mateo is listed as Senior Customer Service Manager at NGNY Devices.

Where is Salvador Mateo based?

Salvador Mateo is based in Greater Barcelona Metropolitan Area, Spain while working with NGNY Devices.

What companies has Salvador Mateo worked for?

Salvador Mateo has worked for Ngny Devices, Wideum, Eyown Technologies Sl, Tecan, and Radim Ibércia.

Who are Salvador Mateo's colleagues at NGNY Devices?

Salvador Mateo's colleagues at NGNY Devices include Jordi Baldé Rodríguez, Jeriel García, Nanett Valentina Sandoval Jiménez, Yolanda Cruz Isábal, and Víctor Fernández García.

How can I contact Salvador Mateo?

You can use AeroLeads to view verified contact signals for Salvador Mateo at NGNY Devices, including work email, phone, and LinkedIn data when available.

What schools did Salvador Mateo attend?

Salvador Mateo holds Máster, Digital Marketing E-Commerce from Eae Business School.

What skills is Salvador Mateo known for?

Salvador Mateo is listed with skills including Microsoft Office, Liderazgo De Equipos, Microsoft Word, Iniciativa, Trabajo En Equipo, Microsoft Excel, Productos Sanitarios, and Estrategia Empresarial.

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