Co-founded ELIM5 Inc. Agency with the mission of propelling interactive digital media forward through creative immersive experience; and innovative approaches that provides outstanding content results.

Build interactive multimedia environments from the ground up using best practices for interface design and interactive programming, using HTML5, CSS3, jQuery, APIs, Javascript and Responsive Design to design and build traditional digital media, mobile web, natural user interfaces (NUI) utilizing emerging technologies of multi touch and gesture capture.

Create and develop best-in-class digital experiences, including user interface designs, interaction models, and prototypes.Define and design device interfaces across digital platforms, and perform end to end design of large-scale projects that focus on a user-centered design approach. Analyze user interface problems and create on-brand design solutions that meet measurable business goals and requirements. Create user-centered designs by considering market analysis, customer feedback, technical constraints, opportunities and usability findings. Create process flows, wireframes, and visual design mockups to effectively conceptualize and communicate detailed interaction behaviors. Conceive and create designs that address both the primary user as well as business goals, and translate business needs into customer-focused solutions.

Educate, excite and inspire both internal and external audiences on the business solutions solved by Cogeco Peer 1 suite of services.Lead the global go to market strategy development and execution for an assigned Line of Business.Work closely with product management and marketing teams to effective design, build and execute product marketing and demand generation campaigns to against business objectives.Build and manage compelling content aligned to the buyer journey that attracts qualified audiences through a combination of technical and digital story telling, including integrated campaigns for OMNI channel audiences (sales enablement, partner community, case studies, demo’s, e-books, infographics, promotions, webinars, digital, social and PR).Optimize marketing campaigns with deep customer insights and campaign analytics/reporting to continually refine our process to convert, retain and grow customers.Act as an ambassador to the direct/indirect sales teams and turn field feedback into actionable recommendations that support business growth strategies. Successfully manage multiple marketing campaigns from ideation, execution, launch through to analysis and results for target audiences, verticals and channels.Provide innovative and creative feedback into the strategic marketing plan, with demonstrated business value.

Analyze user interface problems and create on-brand design solutions that meet measurable business goals and requirements. Determine the scope, effort, complexity, resources, and technology required to enhance and evolve the Intranet, as well as drive users to intranet sites.Create solutions effectively by communicate ideas/designs via sitemaps, userflows, wireframes, prototypes and high-fidelity design comps.Gather business requirements and translate it into a design strategy

Leasing with different department to discuss the objectives and requirementsUnderstanding the client’s needs and developing suitable conceptsEstimating the amount of time needed to complete projectsDesigning different types of illustrations and layouts as per brand guidelinesProduce excellent visual solutionsWorking with different types of media, including computer aided design, or CAD, and photographyWorking alone or as part of a team as per the requirements of the project

• Teaching staff to identify customer needs, overcome objections and close sales.• Improved quality insurance by 90% and over, based on QA scores.• Increased productivity by 43% within the first two months after taking over.• Developed and delivered training and coached the staff on sales and strong closing skill.• Established the sales training manual and conducted the ongoing sales meetings.• Managed various projects and meeting deadlines.• Assisted the region with various projects (Process aids, Communication aids, training peers for other markets/projects)• Responsible for various outbound campaigns (NY, NJ, MA, MD, PA) for both Natural Gas and Electricity programs.• Handle inbound inquiries for residential and commercial accounts for multiple markets.• Trained on multiple markets for new business campaigns.• Effectively handled customer inquiries while maintaining highest standard of quality.• Provided mentoring, side by side coaching and product support.

• Contact physicians on a daily basis via email and or phone for payment posting, claim submission and tracking, and other services operated according to proper policies and procedures. • Achieved and maintain compliance in the most secure and cost-effective manner possible.• Oversees and managed the doctor services, health plan services and pharmacy services for the organization.• Managed quality Control, process developing, standardization and optimization. Experience in administrative techniques and tools for business management and planning.