Help Desk Technician
Current▪ Tier 1 support for all employees including remote office▪ Troubleshooting and resolving hardware and software problems on Windows computers and peripherals▪ Building computers and deploying computers and peripherals▪ Onboarding new employees and interns▪ Managing inventory and ticketing system using Spiceworks▪ Managing teleconferencing scheduling and accounts▪ Troubleshooting and resolving remote access problems (VPN, Remote Desktop Connection)