• Organization and processes: business entities, processes and their correlation in the company, objectives and responsibilities.• Project Management: Relationships between business, business processes and projects; Relationships between projects and the life cycle of products and services; The project management system; The project management maturity model; Project life cycle and management life cycle; Project management processes and areas of knowledge; Organization of Project Management; Project planning and kick-off.• Microsoft Project: Basic concepts of Project Management; In-depth study of the concept of Quality; Conflict management; Gantt chart; Resource allocation and utilization percentages; critical path; Cost management; Overview of Microsoft Project to Support Project Management.• Project monitoring and control: The management of change requests; The collection of progress data; Variance analysis; The management of progress states; Quality control; Cost control; Project reporting.• Closing of the project: Verification with the client; The analysis of the results obtained; The termination of contracts with suppliers; The definition of lessons learned; The final report; The evaluation and release of resources.• Project management approachs: Agile; Waterfall; Hybrid.• Soft Skils Corporate CommunicationActive ListeningProject Management and Negotiation ProcessesProblem solving e time managementCommunication and presentation of the project

• Supervision and support on all the activities of a project writing and reviewing all the documentation provided by the Agile & Waterfall project Methodology;• Collection and definition of business requirements;• Mapping of business processes and analyzation of the level of criticality and possible solutions;• Helping the coordination during global and local applicative test phases.• Organization of workshop and evaluation sessions between team members focused on the project

• Checking invoices, financial movements, deposits• Receivable and turnover payable financial statement• Mobility and job trips• Using of Excel and other Office programs daily• Ranking the company’s tasks (urgency) according to deadlines

• Invoices, financial movements, deposits• Use cash registers and balance cash register • Receivable And turnover payable financial statement• Bank account movements• Ranking the company’s payments (urgency) deadline

• Dealing with different customers/nationalities and situations.• Brainstorming, team meetings, and collaboration in an International atmosphere.• Matching the costumer’s interests with the company’s offer.• Making multiple phone surveys to better understand the customer’s needs.• Achieving both personal and group targets.