Salveen Singh Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

Suva, Fiji

- Increased overall revenue for the Fiji market.- Acquired new customers for Data#3 Limited.- Achieved FY2024 target by 117%, earning a place in the 100% Club.- Reached FY23 target, securing a spot in the 100% Club.- Gained expertise in Microsoft agreements such as CSP, Azure, EA, MPSA, SCE, and Open Value programs.- Grew revenue from existing and new clients through upselling and cross-selling.- Educated customers on the latest market technologies.- Presented solutions to C-level executives.- Providing full turnkey solutions in the ICT space.- Solving complex business challengers with technology.- Responded to proposals and tenders.- Proficient in Salesforce and D365 CRM.- Focused on security solutions in ICT.- Developed strategic account plans to enhance value-driven relationships with customers.- Managed key accounts, acquired new business, and maintained vendor relationships.- Managed debts and followed up on overdue payments.- Continuously learned about products and services to better serve clients.- Becoming a trusted advisor to clients.- Possessed in-depth knowledge of products from Microsoft, Cisco, Adobe, HP, Lenovo, Veeam, VMware, Mimecast, Proof Point, Sophos, Sentinel One and more.

Suva

- Led a dynamic team of 20 Account Managers for whole of Fiji Islands looking after the corporate and SMB space.- Acquired high-value corporate contracts through winbacks, upselling, and cross-selling.- Negotiated 3-year and 5-year contracts with annual reviews to accommodate increasing bandwidth demands due to digital technology and cloud shifts.- Provided B2B ICT consulting for robust network infrastructure development.- Designed and planned optimal ICT platforms for various business sectors.- Ensured maximum network and application uptime using real-time network monitoring tools.- Assigned additional segments to manage based on performance in revenue growth.- Collaborated with the team on major opportunities and met with clients to propose optimal solutions.- Conducted sales and product training sessions for the team.- Prepared board reports on segment performance.- Developed comprehensive communication solutions (voice, video, and data) for business customers.- Stayed updated on global ICT developments.- Successfully negotiated with clients to restore lost services to TFL, adding value to offerings to win back major opportunities.- Analyzed system data to develop strategies for upselling products and services.- Worked closely with internal stakeholders to create enticing solutions for clients.- Drafted contracts and sales proposals, and presented them to clients.- Worked on RFP's and Tenders with my Team- Acquired new clients and ensured their ongoing satisfaction.- Organized corporate business events for clients.

Central - Suva

Develop and presenting solution to CIO, CFO, CEO and IT managers.• Developed comprehensive account plan for designated key accounts that included account set up and ongoing customer support and customized solutions on voice and data resulting in discovery of major up-sell opportunities.• Writing of proposals and responding to RFP’s to customers for products and services.• Cold calling to about our new products and services.• Maintaining a broad knowledge about the ICT industry. i.e. New products that are in the market on both IT and Communication, Softwares, VoIP and many more.• Achieving set targets by GM Business Sales and National Sales Manager.• Winning back of some key clients back to TFL Services.• Identified and pursued new sales opportunities as well as current customer up-sell potential resulting in significant new and add-on business.• Liaising with TFL technical team and solving problem’s resulting in increased customer satisfaction.• Maintained and grew revenue for assigned customers.• Achieving set targets.• Training and assisting new Sales executives.• Consulting clients with the benefits that they can have with our products and services.

Suva

• Develop and presenting solution to CIO, CFO, CEO and IT managers.• Developed comprehensive account plan for designated key accounts that included account set up and ongoing customer support and customized solutions on voice and data resulting in discovery of major up-sell opportunities.• Writing of proposals and responding to RFP’s to customers for products and services.• Cold calling to about our new products and services.• Maintaining a broad knowledge about the ICT industry. i.e. New products that are in the market on both IT and Communication, Softwares, VoIP and many more.• Achieving set targets by GM Business Sales and National Sales Manager.• Winning back of some key clients back to TFL Services.• Identified and pursued new sales opportunities as well as current customer up-sell potential resulting in significant new and add-on business.• Liaising with TFL technical team and solving problem’s resulting in increased customer satisfaction.• Maintained and grew revenue for assigned customers.• Achieving set targets.• Training and assisting new Sales executives.• Consulting clients with the benefits that they can have with our products and services.

Suva

• Basic knowledge of Linux Suse Operating System.• Procurement of hardware and software• SQL Server 2000 administration. ( Backup, and minor queries)• Installing and configuring ISA 2004 for internet security and VPN use.• Windows Server 2003 - Managing & Maintaining• Project - Surveillance stores at all major stores around Fiji.• Mdaemon mail server - Managing & Maintaining• Project - Point of Sale Implementation• LAN / WAN - Management

Education record

Cisco Sales Expert Cisco - SMB Specialization for Account Managers CCNA Routing & Switching - (CSCO11639477)

Education record

Education record

Education record

Diploma, Computing