Sam Macdonald Email & Phone Number

Newport, GB

Newport, Wales, United Kingdom

Newport, Wales, United Kingdom

Newport, Wales, United Kingdom

• Manage and ensure a successful event(s) with timely and careful planning for the assigned event(s), reviewing all pertinent information with the client during the pre-event delivery process, and provides guidance and.
• Work with management and members of the team on escalations, client issues, and event contingencies.
• Monitor all incidents and ensure the implementation of changes to processes to address weaknesses.
• Professional management of Digital Event clients, providing prompt and accurate support.
• Perform event configuration, testing, and other technical checks as necessary prior to the live event for Audio, Web, and Webcast.
• Organise, prepare, and upload event content (text, images, audio, video, etc.)

• Manage and ensure a successful event(s) with timely and careful planning for the assigned event(s), reviewing all pertinent information with the client during the pre-event delivery process, and provides guidance and.
• Work with management and members of the team on escalations, client issues, and event contingencies.
• Monitor all incidents and ensure the implementation of changes to processes to address weaknesses.
• Professional management of Digital Event clients, providing prompt and accurate support.
• Perform event configuration, testing, and other technical checks as necessary prior to the live event for Audio, Web, and Webcast.
• Organise, prepare, and upload event content (text, images, audio, video, etc.)

Bristol, England, United Kingdom

• Responsible for the in-studio technical production management and execution of the Meet the Boss Virtual Roundtable green-screen format – across US, EMEA & APAC time zones – working directly with Roundtable Moderators.
• All green-screen production elements aligned to the Virtual Roundtable (VRT) delivery platform – studio standards, setup, virtual studio management, lighting, camera, audio & messaging channels.
• Briefing and rehearsing with Moderator & CSM stakeholders, including tech set up, dress rehearsal, and troubleshooting.
• Ensuring all Zoom rooms, links and permissions are created, managed and communicated to relevant stakeholders including any polling and/or breakout session requirements.
• The management of all VRT graphical assets required for in-show delivery (title slides, attendee slides, supplementary assets).
• Participate where required in Speaker Briefing calls from a ‘tech’ expertise.

• Responsible for the booking and conducting of managed webcasts for high profile clients on the Studio platform, from audio and slides to complex video webcasts.
• Experienced in managing video webcasts remotely using Pexip/Univago.
• Serving as the primary contact from the client perspective during the project, supporting them with their event plans from start to finish.
• Creating the registration pages and transactional emails for the webcasts to meet the needs of our customers. Working through to the delivery of their events, post call reporting and editing of recordings.
• Assisting in the pre-recording of presentations for simulive events. Often having to edit these in a timely manner to ensure the content is ready for the event.
• Providing technical support where needed both prior to and during the events, both in supporting presenters and participants to ensure that the events run smoothly, from pushing slides, to live troubleshooting to.

• Responsible for the booking and conducting of managed Web conferences for high profile clients on the WebEx and Adobe Connect platforms. With additional experience in conducting events on the Webcast Pro and ON24.
• Working closely with a high profile client as main point of contact to deliver bespoke events on the Adobe Connect platform. Setting up registration pages and transactional emails for the Webinars that are tailored to.
• Proficient in Windows Movie Maker, Camtasia and Handbrake, carrying out complex edits to audio and video recordings
• Have provided on-site support both in London and Belgium supporting clients in the delivery of high profile webinars.
• Led the planning and execution of a series of virtual events for GSK, attracting 5K+ attendees

Gloucester, United Kingdom

• Conducting managed audio conferences.
• Escalated to a VIP operator within 6 months of joining the company.
• Experience conducting results calls for high profile clients.

Gien, Centre-Val De Loire, France

• Teaching hour long classes of anywhere up to 15 students in a Lycée (Secondary school).
• Supervising classroom tests.
• Dealing with both teenagers and adults on a professional basis.
• Adapting to live in a foreign country.