- Oversee the installations of loose FF&E across multiple sites from 10 apartments to 300.- On-site representative, liaise with internal and external stakeholders to ensure the smooth installation of all furniture, fittings, and equipment.- Lead teams on-site to complete works within time-frame.- Proactively catch issues ahead of time, problem-solve, and live snagging- Update stock reports and provide accurate details of missing/ broken items. - Deliver specific feedback… Show more - Oversee the installations of loose FF&E across multiple sites from 10 apartments to 300.- On-site representative, liaise with internal and external stakeholders to ensure the smooth installation of all furniture, fittings, and equipment.- Lead teams on-site to complete works within time-frame.- Proactively catch issues ahead of time, problem-solve, and live snagging- Update stock reports and provide accurate details of missing/ broken items. - Deliver specific feedback internally to improve and aid the future success of installations Show less

Aided the acceleration of events and cultural startup by developing a variety of in-house strategies.I contributed to a new 3-year business plan, company structure, and brand identity.Worked closely with the head of marketing to produce an omnichannel marketing and events strategy, determined KPI’s, CSF’s, and developed plans to reach targets.Created sales and customer acquisition funnels, a digital media plan, a social media style guide, and a content calendar to enhance the… Show more Aided the acceleration of events and cultural startup by developing a variety of in-house strategies.I contributed to a new 3-year business plan, company structure, and brand identity.Worked closely with the head of marketing to produce an omnichannel marketing and events strategy, determined KPI’s, CSF’s, and developed plans to reach targets.Created sales and customer acquisition funnels, a digital media plan, a social media style guide, and a content calendar to enhance the brand’s digital presence and continuity throughout the different platforms.I led the planning and production of events and consistently delivered within budget. Show less

Responsible for the coordination and safe transportation of goods and materials to multiple venues throughout the film festival.I planned routes, accounted for weight and volume requirements. Built-in contingency plansI worked closely with production, press, marketing, and hospitality to ensure delivery schedules are maintained, even in challenging situations.Regularly liaised with, and was the main point of contact for 30+ Venue Managers.

Led a team of 60 volunteer stewards at Pula’s 5000-year-old Amphitheatre for 2 opening night concerts in Croatia. I led site inductions. Briefed the team on emergency procedures, H&S, crowd management, and radio protocol. I was responsible for their positioning, both in, and outside of the arena, and redistribution in response to crowd flow and health and safety requirements. I worked closely with the security and production teams to maintain a safe environment for 8000 attendees… Show more Led a team of 60 volunteer stewards at Pula’s 5000-year-old Amphitheatre for 2 opening night concerts in Croatia. I led site inductions. Briefed the team on emergency procedures, H&S, crowd management, and radio protocol. I was responsible for their positioning, both in, and outside of the arena, and redistribution in response to crowd flow and health and safety requirements. I worked closely with the security and production teams to maintain a safe environment for 8000 attendees. Managed ingress/ egress points, monitored crowd behaviour, and prevented bottlenecks and crowd build-up. Show less

Support to Management in a variety of roles at both Dimensions and Outlook festival including;- Event Control - Volunteer co ordinator- Campsite management- Steward management- Boat party management- Accreditation

I set up and manage a busy pop-up shop once a year for Ascot Races. We average 800 rentals in a week with a 24-hour hire turnover.Responsible for a team of five, the smooth running of the hiring process, the successful customer journey, and future growth opportunities.I developed customer success strategies, determined KPI’s, and subsequently implemented systems to improve metrics, such as a text messaging service to improve customer wait time.I introduced a new revenue stream to… Show more I set up and manage a busy pop-up shop once a year for Ascot Races. We average 800 rentals in a week with a 24-hour hire turnover.Responsible for a team of five, the smooth running of the hiring process, the successful customer journey, and future growth opportunities.I developed customer success strategies, determined KPI’s, and subsequently implemented systems to improve metrics, such as a text messaging service to improve customer wait time.I introduced a new revenue stream to the business and increased turnover by 6% yearly after launching a new drop-off service.Improved the email marketing and customer relationship strategy and subsequently drove 30% more traffic to the website than the previous year, as well as oversaw the creation of a bespoke booking system in conjunction with Filemaker Pro, making it easier to track the journey of the inventory. Show less

Certified technician, resolved and repaired computer hardware, and software, networking, installation, word- processing, email, and operating system issues, under time constraints.I effectively problem solved, and delivered enthusiastic and empathetic support. Consistently earned an average of 90% positive customer feedback over 4+ years.I regularly mentored staff on best practices, inspired the team to reach new targets, and led all-store meetings talking directly to 80+ people.

Oversaw the transformation of warehouse spaces, clubs, bars, and venues.Curated acts, managed contracts and suppliers. Booked and coordinated between stage, sound and light crews, AV, set designers, and props.Responsible for logistics, internal and external documentation, contracts, H&S, risk mitigation, insurance, transport hire, freelance staff, and 3rd party contractors.

Run the day-to-day management of rehearsal space and community radio station. I organised and maintained 6 studios, ordered replacement equipment, scheduled the monthly rota, hired contractors, and resolved technical issues.Responsible for the monthly newsletter, communications strategy.I created marketing materials, delivered across platforms, updated the website, archived old shows and content.Produced and edited 50+ spoken word and political broadcasts, sourced guests for… Show more Run the day-to-day management of rehearsal space and community radio station. I organised and maintained 6 studios, ordered replacement equipment, scheduled the monthly rota, hired contractors, and resolved technical issues.Responsible for the monthly newsletter, communications strategy.I created marketing materials, delivered across platforms, updated the website, archived old shows and content.Produced and edited 50+ spoken word and political broadcasts, sourced guests for shows.I conducted interviews on air and often recorded out in the field at conferences, exhibitions, and educational talks. Show less

Duties Included- Troubleshooting sound and technical issues. - Artist bookings - Event management for live events.- Studio admin- Equipment Hire

Duties Included - Online store- Stock management - Assist with live events - Merchandising