Sam Amenn Email & Phone Number

United States

• Founding member of ImmigrantXChange Employee Resource Group; liaison between leadership and immigrant employees
• Scheduled leadership meetings, took meeting notes, organized and managed our internal documentation.
• Hosted leadership and member meetings where needs, questions, and policy changes could be mentioned and addressed.
• Wrote internal policy recommendations to improve the experience of immigrant employees.

• Wrote and implemented requirements with the goal of managing and improving our Ed Hub, flagship product, and Absorb, our LMS; Managed relationships and budgets for two vendors.
• Developed specifications for and managed the migration of 100,000 historical completions, 50,000 users, and 500 departments from one LMS to new LMS.
• Managed SEO and API integrations during and after LMS migration.
• Managed business and leadership expectations and concerns for LMS and flagship product.
• Hired, managed and trained staff of seven; managed high staff turnover.
• Presented quarterly reviews on development work; pulled weekly reports for upper management.

Chicago, Illinois

• Developed specifications through requirement analysis for management and improvement of five different products.
• Developed specifications for and managed the migration of 100,000 historical completions, 50,000 users, and 500 departments from one LMS to new LMS.
• Managed SEO and API integrations during LMS migration.
• Managed business and leadership expectations and concerns for LMS.
• Managed the GCEP LMS Product, interfaced with vendor and business team; crisis management.
• Hired, managed and trained staff of three.

Washington D.C. Metro Area

• Used SQL Server/ SSRS to create/manage reports for various internal/external partners.
• Served as liaison for external partners such as State Department, Department of Homeland Security, and United Nations High Commissioner for Refugees.
• Handled data entry and maintained data integrity; Maintained high levels of confidentiality.

Washington D.C. Metro Area

• Maintained quality assurance and quality control of biographical, medical, and travel data for up to 70,000 refugees.
• Managed weekly allocation meetings with external partners such as Resettlement Agencies and State Department.
• Rewrote 12 Standard Operating Procedures and trained 5 new employees on policies and protocols.
• Served as liaison and manager for three Resettlement Support Centers and two Resettlement Agencies.
• Participated in UAT testing for three years.

Processed financial and H.R. related paperwork for an office of twenty employees and twenty internsManaged the schedule of the president of the company and the research directorHandled and worked with fifteen different vendors to ensure the smooth running of the office

Cleaned and organized existing data on kinetic activity within Damascus, Aleppo, and IdlibReported findings of trends and patterns to research team

Researched/reported on legislative policy issues relevant to client interests; Designed/presented a proposal for a new clientConducted background research on companies and related defense issues for prospective clients

I tutored freshmen history to ten-twenty students on a weekly basis. Every student who attended my sessions passed their history classes and some were able to raise their D's and C's into B's and A's

I tutored at the writing center at Everett Community College and mostly worked with ESL students.

Master’S Degree, International Relations And Affairs

• Examined how government decisions to negotiate affects insurgency cohesion; Utilized historical and comparative methods.

Bachelor Of Arts (B.A.), International Studies

Activities and Societies: President and Match Secretary for the Women's Rugby Team Member of the Glee Club News Editor for the Cadet.