Sam B. Email & Phone Number

Sam B. is a IT Support Specialist at Sciton. Colleagues describe him as "A team comprised of nearly two dozen IT, Desktop, Identity and Asset Management Support specialists, Sam Britz is one of the strong team members who enabled the IT Support function and related teams to succeed throughout 2019 at Pharmacyclics (PCYC), an AbbVie Company. As is widely known in the IT industry and the IT Service Management discipline in particular, it is advocates like Sam who make or break the first contact with business partners. Fortunately, Sam handled the working relationship with a high degree of professionalism while I was engaged in the BTS West Coast region the past 16 months. It is without a doubt that a strong team such as the PCYC Service Desk directly affect customer satisfaction in the most positive sense of the word. In my experience, the service provided in the West Coast region is one of the most comprehensive I have had the pleasure to witness in my professional journey. In closing, Sam is a highly collaborative team player with excellent communication skills. He goes out of his way to connect with each and every one of his affected users. "